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Joint Electricity Regulatory Commission for Manipur and Mizoram (Standard of Performance for Distribution and Transmission Licensees) Regulations, 2014.

VOL - XLIIIISSUE - 309Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 309 NOTIFICATION No. H. 11019/8/08-JERC, the 9th June, 2014.In exercise of the powers conferred by sections 181 (1) and 181 (2) (za & zb) read with section 57 (1), 57 (2), 59 (1), 86 (1) (i) and 142 of the Electricity Act, 2003 (36 of 2003) and in supersession of Notification No. H. 11019/8/08-JERC: 25th June, 2010 published on 2nd July, 2010 and 26th August,2010 in the Mizoram Extraordinary Gazette issue no.223 and the Manipur Extr aordina ry Gazette issue no. 281 respectively; the Joint Electricity Regulatory Commission for Manipur and Mizoram hereby makes electricity distribution and transmission performa nce regulations, namely:- 1 : SHORT TITLE, EXTENT AND COMMENCEMENT 1.1 These Regulations may be called “Joint Electricity Regulatory Commission for Manipur and Mizoram (Standard of Performance for Distribution and Transmission Licensees) Regulations, 2014. 1.2 These Regula tions shall be applica ble to all licensees engaged in transmission and distribution of electricity in the States of Ma nipur a nd Mizoram. 1.3 These Regulations shall extend to the whole of the States of Manipur and Mizoram and sha ll apply in relation to all matters fa lling within the jurisdiction of the Commission. 1.4 These Regulations shall come into force in respective States from the date of its publica tion in the Official Gazettes of Manipur and Mizoram respectively. 2 : DEFINITIONS AND INTERPRETATIONS Definitions 2.1 In t hese regulations, unless the context otherwise requires: a)“Act” mea ns the Electricity Act , 2003 a nd subsequent amendments thereof; b)“Application” means t he application complete in all respects in the appropriate for m, as required by the licensee, along with documents showing payment of necessary charges and other complia nces; c)“Area of Supply” mea ns the area within which a licensee is authorized by his License to supply electricity; d)“Ca ll centr e” means the office set up (may be at back end or customer int erfa cing front end) with a dequate technology and systems to register complaints round the clock; e)“Class-I Cities” means the cities with population of more than one la kh as per census of India 2011; f)“Clearances” means the necessary approval from outside agencies such as municipal authorities which is requir ed for completion of work by the licensee; g)“Commission” mea ns the Joint Electricit y Regulatory Commission for the states of Manipur and Mizoram; h)“Consumer indexing” shall mean identifica tion and codification of each consumer in the electrical network with a unique code relating it to the networ k assets; so that with the help of that unique code it should be possible to identify the consumer, pole, distribution transformer, feeder and substation feeding t he consumer; i)“Extra High Tension/Extra High Voltage” means the voltage exceeding 33kV under normal conditions; j)“Grievance Redressal Forum regulations” means the regulations issued under section 42 (5), (6), (7) by the Commission; k)“High Tension/High Voltage” means the voltage exceeding 440 volts but not exceeding 33kV under normal conditions; l)“Licensee” means any person licensed under Pa rt IV of the Act to distribute or transmit electricity; m)“Low Tension/Low Volt age” mea ns the voltage level that does not exceed 440 volts under normal conditions; n)“Normal Fuse Off” means fuse blown off because of overloading or ageing; o)“Remote Areas” for the purpose of these regulations means the areas a pproacha ble on foot or by fair weather jeepable road only; p)“Rural Areas” for the purpose of these regulations means the areas with population upto 10,000 as per census of India 2011 other than Remote Ar eas; q)“SOP” means standa rd of performance; r)“Towns and cit ies” for the pu rpose of these regulations means areas with population greater than 10,000 and upto one lakh as per census of India 2011; s)“Urban Areas” for the purpose of these regulations means towns and cities excluding the areas cover ed under Class-I Cit ies. 2.2 Words and expressions used and not defined in these r egulations but defined in the Act shall have the meanings a ssigned to them in the Act. Expressions used herein but not specifically defined in these regulations or in the Act s but defined u nder any law pa ssed by a competent legislature and applicable to the electricity industr y in the state shall have the meaning assigned to them in such law. Interpretation 2.3 In the interpretation of these regulations, unless the context otherwise requires: a)words in singular or plural term, as the case may be, shall also be deemed to include plural or singular term, respectively; b)references herein to the “regulations” s hall be considered as a reference to these regulations as amended or modified by the Commission from time to time as per applicable laws. 3:OBJEC TIVE 3.1 These standa rds lay down the guidelines to mainta in transmission and distribution system parameters within the permissible limits. T hese sta ndards shall serve as guidelines for licensees for providing an efficient, reliable, coor dinated and economica l system of electricity transmission and distribution. 3.2 The objectives of these performance standards a re:- (a ) to lay down standar ds of performa nce; (b) to measure performa nce against the standar ds for the licensee in providing service; (c ) to ensure that the transmission and distribution network performance meets a minimum standard which is essential for the consumers’ installation to function properly;- 2 - Ex-309/2014 (d) to enable the consumers to design their systems and equipment to suit the electrical environment that they operate in; and ( e) to enhance the qua lity of the services to meet accept able cu stomer service standa rds in the shor t term a nd gradually move towa rds impr oved customer service standards in the long term. 4:LEGAL PROVISIONS 4.1 The Commission, in pursuance of s ection 57, read with clause (i) of sub-section (1) of section 8 6 of the Act, shall specify the standa rds of performance of the transmission and distribution licensees, intending to serve as guidelines for them to operate their tr ansmission and distribution systems for providing quality and r eliability of resour ces; 4.2 If a licensee fails to meet the standar ds specified u nder sub-section (1) of section 57 of the Act, without prejudice to any penalty, which may be imposed, or prosecution be initiated, he shall be liable to pay to a person affected such compensation as may be determined under sub section (2) of section 57 by the Commission; 4.3 Provided that before determination of compensa tion, the concerned licensee shall be given reasonable opportunit y of being heard. 4.4 The Commission may, in exercise of the powers vested in it under section 58 of the Act, specify different standards under sub-section (1) of section 57 of the Act for a class or classes of the licensees. 4.5 Every licensee shall, within the period specified, under sub-s ection 59 of t he Act, by the Commission, furnish to the Commission t he following information, namely:- (a ) the level of perfor mance achieved under sub-section (1) of section 57 of the Act; (b) the number of cases in which compensation was made under sub-section (2) of section 57 of the Act and the aggregate amount of the compensation. 4.6 The Commission shall at least once in every year arrange for publication, in such form and manner, as it considers appropria te, of such of informa tion furnished to it under section 6.5. 4.7 The Commission may, in exercise of the powers vested in it under section 142 of the Act; resor t to penal action against the officials of the licensee’s responsible for non- fulfillment of the standards of performance, in ca ses where licensee is able to identify such officers. 5 : STANDARDS OF PERFORMANCE 5.1 The standards specified in Schedule-I shall be the guaranteed standards of performance, which are the minimum standards of service that a distribution and transmission licensees shall achieve. The guaranteed standards of perfor mance shall be differentiated across the licensee a rea based on the concentr ation of population. T he categorisation shall be applicable for Class I cities, Urban ar eas, Rural areas and Remote areas. 5.2 The failure of licensee to achieve the guaranteed standards of service shall entail payment of compensation to the consumer as per Schedule-III. 5.3 The standar ds specified in Schedule-II shall b e the overall s tandards of performance which licensees shall seek to achieve in the discharge of their obligations. 6:COMPENSATION MECHANISM 6.1 If licensee fails to meet the guaranteed s tandards of p erfor mance as specif ied in Schedule-I, licensee sha ll pay compensation to the affected per son. 6.2 The minimum compensation to be paid by the licensee to the affected person is specified in Schedule-III of t hese regulations. Provided, t he actual compensation may be decided by t he Commission considering the following factors: (a ) hardship ca used to the consumer; and (b) average monthly bill of the consumer.- 3 -Ex-309/2014 6.3 In a ll cases of compensation, the payment of compensation shall be ma de by adjustment aga inst current and/or future bills for supply of electricity, within 90 days from the determination of claim by the Commission or a person who has been delegated the power of the Commission under section 97 of the Act. 6.4 Consumer will be required to make such a claim within 30 days of violation of the guaranteed standards. 6.5 In case of events affecting more than one consumer, the provisions for payment of compensa tion specified in Schedule-III of these regulations shall be applicable to all concerned consumers when the data on consumer indexing is availa ble. 6.6 Licensee shall within the specified time limits as under, from the date of commencement of these regulations, complete consumer indexing: (a ) for “Class–I Cities”: to be completed within 12 months; (b) for “Urban Areas”: to be completed within 18 months; and (c ) for “Rural Areas”: to be completed in 24 months. 6.7 Licensee shall maintain consumer-wise records regarding the guaranteed standards of performance in order to give a fair treatment to all consumers and avoid any dispute regarding violation of standards. 6.8 In ca se of consumers, where level of services defined in the contra ctual agr eement between the licensee and the consumer is different from the other consumers in the same category, deficiency in service shall invite additional compensation commensurate to the additional tariff charged for providing such services. Note: Differ ent ia l t a r iff ha s b een ma de a p p lica b le for cer t a in cons u mer s wit hin a s p ecified cons u mer category ba sed on minimum contract demand, guara nteed load fact or, past agreements duly appr oved by t he Commission subsequent to its formation and uninterr upted power supply. 6.9 The compensation pa id by licensee under S ection 6.1 for the respective parameter, may be allowed to b e recovered pa rtly or fully in the r evenue requir ement of licens ee, keep ing in view the extent to which the licensee is able to achieve the overall standards of perfor mance, as measured thr ough Audit ing resu lts. Content of audit report 6.10 The audit report sha ll addr ess the following specific matters: (a ) Adherence to procedures and formats as per regulations; (b) Assessing s taff engaged in call centres/compla int handling centres/ customer care centres for their understanding of complaint handling procedures, quality parameters, and training adequacy for their task; (c ) Method of data collection and management procedures; and (d) Review of relevant records (as per appropriate sampling procedures) for reliability and accuracy across quality parameters; 6.11 The Commission may author ize the Commission staff or any independent agency (ies) to conduct annual checks, in order to monitor the compliance of the standa rds by licensees and submit a udit repor t to the Commission. 6.12 The following procedure shall be adopted for engaging agency(ies): (a ) audit scope and the methodology for carr ying out the a udit to be set by the Commission; (b) the Commission will identify and publish panel of approved agency(ies); (c ) Licensee shall nominate a n agency from the notified panel of agencies; (d) Licensee sha ll not engage an agency consecutively for more than two yea rs. They shall also not engage an agency which is cur rently their statutory auditor or internal auditor or has been engaged as a consult ant; ( e) audit shall be conducted under an agreement between the nominated agency and licensee; and (f) remuneration of the audit a gency will be paid by the licensee- 4 - Ex-309/2014 Auditing methodology 6.13 Grading of t he audit report on performance standa rd submitted by the licensee shall be done in two parts - reliability and accuracy of the data. Relia bility gr ading 6.14 The grading system for reporting the reliability of the performance standar ds shall be set as under: ReliabilityGrade Assessment of reliability grade Reliability GradeAssessment of reliability grade ABased on proper records with adequate procedures BData has significa nt procedural deviations CUnsatisfactory data 6.15 Only if the reliability is of the Grade A, fur ther analysis will be carried out to measur e claims on achievement. Accur acy gr ading 6.16 If the data submitted has reliability of Grade A, then further analysis of data will be car ried out to assess accur acy of information provided. 6.17 Based on the accuracy grade assess ment of the information provided on the achievement on Overall St anda rds, cer tain percentage of compensa tion paid ma y be allowed in the ARR by the Commission, set as under: AccuracyAssessedPercentage of compensation paid to be recovered Gradeaccuracy levelthrough Annual revenue requirement 1+/- 2%100% 2+/- 5%85% 3+/- 10%70% 7:COMPLAINT HANDLING MECHANISM Manual of practice for handling consumer complaints 7.1 Every licensee shall publish “Manual of practice for handling customer complaints” containing following information within three months from the date of commencement of these r egulations: (a ) channels of complaint registr ation – deta ils of personnel, offices, Call centre(s); (b) process of handling complaints; (c ) duties and obligations of licensee - guar anteed standards of performance and compensa tion details; and (d) any other information which may be affecting the consumers. 7.2 The manual shall be prepar ed in English and loca l langua ges. 7.3 The manual shall be availa ble for reference of consumers at every office of licensee and downloadable from its website. A consumer shall always be entitled to approach the Grievance Redr essal Forum directly in accorda nce with the a pplicable regulations of the Commission. 7.4A copy of the manual certified by licensee as “true copy” thereof shall be filed with the Commission within three months from the da te of commencement of these r egu la tions. P rocess of ha ndling compla ints 7.5 Licensee sha ll devise its own processes at compla int handling centres/call centre(s)/customer care centre(s)/ service centre(s) or any other customer int erface channels to handle consumer complaints. The processes should include the following: (a ) registration of complaints by allotting a unique identification number to be called the complaint number;- 5 -Ex-309/2014 (b) communication to consumer of the complaint number, date/ time of registration of the complaint and expected complaint resolution time to the consumer; (c ) record details of ea ch complaint (As per Annexure III); (d) intimate contact details of t he next higher authority (including his name, telephone number and address ) to the consumer in case the consumer is not satisfied with the complaint handling or when requested by him; and ( e) upda te and record feedback of the consumer on the action taken along with the total time taken for resolution of the compla int. Establishment of call centre(s) 7.6 Licensee shall within the following time limits, from the date of commencement of these r egulations, esta blish call centre(s) for redressal of complaints of its consumers: (a ) for “Class-I Cities”, within 12 months; (b) for “Urban Areas” within 24 months; and (c) for “Rural Areas” within appropriate time period to be specified by Commission on case to case basis The call centre at the licensee’s headquar ter sha ll be accessible to it s consumers round the clock during all days of the week. The call centres in other class-I cities and urban areas shall be open for not less the eight (8) hours a da y on all days of the week. 7.7 Licensee shall use the existing channels for r ecording the customer compla ints as per the procedure defined in section 7.5 till the establishment of call centre(s). 7.8 Ever y licensee sha ll employ or enga ge su fficient number of officers or employees at its Call centr e(s) and earmark or allot or establish a basic telephone or cellular mobile telephone number having sufficient lines or connections to be called as the “toll free number” or “consumer care number” or “help line number” as the case may be, at its call centre(s). 7.9 No call cha rges or short message service charges shall be levied upon, or payable by its consumers, for calls ma de, or, short message service sent , to the “ toll free number” or “consumer care number” or “ help line number”, a s the case may be. 7.10 Every licensee shall, immediately upon establishment of its Call centre(s), infor m through a public notice in newspapers in circulation in the Area of Supply and should also ensure pr oper cir culation of information to the consumers in ca se of a ny changes in the contact numbers. 7.11 Licensee should ensure ava ilability of electronic data base to recor d compla ints as per the procedure defined in the section 7.5 for the call centre(s). This data bank should also be linked with the cons umer billing data base. Creating awareness 7.12 Licensee sha ll ensure that the following steps ar e under taken for creating proper awareness a mong cons umers a nd licensee staff: (a ) “Manual of practice for ha ndling customer compla ints” shall be available for r eference of cons umers at every office of licensee and downloa dable fr om its website; and (b) Licensee should publish the guara nteed standards of performance along with compensa tion structure, information on procedur e for filing of compla ints, in the bills for month of April and October. If it is not poss ible to publis h the s ame at t he back of the bills, licens ee sha ll publis h it on a separate hand out and distribute it a long with the bills. 8:SUBMISSION OF REPORTS For Distribution 8.1 Licensee shall fu rnish to the Commission, qua rterly repor t in r esp ect ofGuar anteed sta ndar ds providing the following information, within 15 da ys from the close of each quar ter:- 6 - Ex-309/2014 a)performance levels achieved by licensee with reference to the guaranteed standards (specified in Part A of Schedule-I of these regulations) in the format as pr ovided in Annexure – I of these regulations; b)measures taken to improve the performance; and c)deta ils regarding the cases in which compensation was paid a s per format provided in Annexure – I of these regulations. 8.2 Licensee shall furnish to the Commission, quarterly report in r espect ofOvera ll standards providing the following infor mation to be submitted within 15 days from the close of each quar ter: a)level of performance achieved with reference to the overall standards (specified in Part A of Schedule-II of these regulations) in the format as provided in Annexur e-II of these r egulations; b)measures t aken by licensee to impr ove performance in the a reas covered by overall standards; and c)sepa rate pr ojection of the capit al expenditure requir ement for meeting requir ements of t hese regulations along with the performance traject ory. For Transmission 8.3 The State Transmission Utility shall fu rnish to the Commission half yearly reports in the forma t as provided in Annexure – IV of these regulations, by October 31st and April 30th of each yea r on actual performance with reference to the performa nce sta ndards (specified in Part B of Schedule-I & II of these regulations) as modified fr om time to time. The r eport shall contain a ll para meters irrespective of whether such pa rameters are applicable during the current reporting period or not. For the pur pose of t his Regulation, the half-year period would be as follows: a)1st Half Year:1st April to 30th Sept ember b)2nd Half Year:1st October to March 31st 8.4 The State Transmission Utility shall maintain the base data like Log Sheet, Complaint Registers and Interruption Register and relevant load flow studies in respect of system security etc. at sub-sta tion level for compilation of monthly report at cir cle level. The consolidation report shall be based on circle – wise compilation for the whole State Transmission Utility. The Circle – wise compilation and base data at sub-station level shall be subject to its scrutiny as considered necessary by the Commission. 8.5 The Commission may from time to time, modify the contents of the formats or add new formats for additional information. 8.6 The Commission shall, at such intervals as it may deem fit and not inconsistent with the pr ovisions of the Act, ar range for the publication of the information furnished by Licensees under this Regulation. 9:INCLUSIONS AND EXCLUSIONS OF EVENTS 9.1 A power interruption shall include any outage in the distribution system, extending from the distribution substation to the consumer meter, which may be due to the tripping action of protective devices during fault s or the failu re of distribution lines and/or transformers, and which results in the loss of power supply to one or mor e consumers. 9.2 The applica tion of the st andard of performance specified in these regulations shall remain suspended in case of the following events: (a ) force majeure events such as war, mutiny, civil commotion, riots, flood, cyclone, light ning, earthquake or other for ce and strike, lockout, fire affecting licensee’s installations and activities; (b) outa ges due to generation failure or tra nsmission network failure; (c ) outa ges tha t are initiated by the National Load Despatch Centr e/ Regional Load Despa tch Centre/ State Load Despatch Centre during the occurrence of failu re of their facilities; and (d) outa ges due to other events that the Commission s hall approve after due notice and hear ing.- 7 -Ex-309/2014 10: Repeal and Savings 10.1 Joint Electricity Regulatory Commission for Ma nipur a nd Mizoram (Standard of Performance for Distribution and Transmission Licensees) Regulations, 2010 is hereby repea led. 10.2 Notwithstanding such repeal: (a ) Anything done or a ction t aken or purpor ted to have been taken, or pr oceedings initiated under such repealed r egulation, shall be deemed to have been taken under this regulation to the extent that the same were not inconsistent with the Act. (b) The Commission may, at any time and on such terms as it may think fit, amend, alter or modify any provision of this regulation or remove any error or defect in this regulation. 11: Power of Relaxation and Power to Remove Difficulties 11.1 The Commission may, in public interest and for reasons to be recorded in writing, relax any of the provisions of t his regula tion. 11.2 If a ny difficulty arises in giving effect to a ny of the provisions of this regulation or there is a dispute regarding interpr etation of a ny provision, the matter may be expeditiously referred to the Commission. The Commission shall pass necessary orders after consulting the parties concerned, provided that the C ommission may refuse to entertain the refer ence filed beyond 3 months’ delay without sufficient cause. By Order of the Commission, Richard Zothankima, Assistant Secretary. - 8 - Ex-309/2014 12: SCHEDULE-I PART A: GUARANTEED STANDARDS OF PERFORMANCE FOR DISTRIBUTION Operation of call centre(s) 12.1First response against a consumer call:The response time for the consumer call shall be 5 minutes and any delay in the response time beyond standard time allowed shall be subject to compensation as per Schedule-III of these regulations. 12.2Regis tr ation of consumer ca ll and issue of compla int number:The registration of consumer call after the first response sha ll be completed in 7 minutes a nd any delay beyond standard time allowed shall be su bject to compensation as per Schedule-III of these regulations. Restoration of supply 12.3Normal fuse-off: Licensee shall restore power supply in the case of normal fuse-off calls, fuses at the distribution transformer or a t the consumer premises within 4 hours of r eceiving the complaint in Class-I Cit ies, within 6 hours of receiving the complaint in Urban Ar eas, within 24 hours of receiving the complaint in Rural Areas and within 36 hours of r eceiving the complaint in Remote Areas. 12.4Overhead line/cable br eakdowns: In case of overhead line/cable breakdowns, licensee shall ensure restor ation of power supply within 24 hours of occurrence of br eakdown in Cla ss-I Cities, within 36 hours of occurrence of b reakdown in Ur ban Areas, within 48 hours of occurr ence of breakdown in Rural Areas and within 96 hours of occurrence of breakdown in Remote Ar eas. 12.5Underground cable breakdowns: In case of breakdown of underground ca ble, licensee shall ensur e restor ation of power supply within 36 hour s of occurrence of br eakdown in Cla ss-I cities & Ur ban Areas, within 72 hours of occurrence of breakdown in Rural Ar eas and within 144 hour s of occurrence of breakdown in Remote Areas, after obtaining clearances. 12.6Distribution transformer failure: Licensee shall restore supply in the case of distribution transformer failures by replacement of tr ansformer within 48 hours of receiving the complaint in Class-I Cit ies & Urban Ar eas, within 5 days of receiving the compla int in Rural Areas and within 10 days of receiving the compla int in R emote Ar eas. 12.7Period of s cheduled outa ges: Interruption in power supply due to scheduled outages, other than the load-shedding, for dur ation of more than one hour shall be notified by licensee a t least 24 hour s in adva nce thr ough newspapers, local TV networks and such interruption shall not exceed 12 hour s in a day. Total number of scheduled outages for any 11 kV feeder, shall not exceed more than 4 in a year. Quality of supply 12.8Volt age flu ctuations: Licensee shall maintain voltages at the point of commencement of the su pply to a consumer within the limits stipula ted as under, with reference to the declar ed voltage: (a ) In the case of Low Voltage, +6% and -6%; (b) In the case of High Voltage, +9% a nd -9%; and (c ) In t he case of Extra High Volta ge, +10% and -10%. 12.9 The above standards shall be applicable subject to voltage availability at transmission distribution interfaces within the specified limits. 12.10 On r eceipt of a voltage fluctuation complaint, licensee shall verify if the voltage flu ctuation is exceeding the limits specified and upon confirmation, licensee shall: (a ) ensure that the voltages are brought within the specified limits, within 4 days of original complaint provided the fault is identified to a local pr oblem on the transfor mer; (b) ensure that the voltages are brought within the specified limits, within 15 days of original complaint pr ovided no expa nsion/enhancement of the network is involved; and (c ) resolve the complaint within 120 days, if up-gr adation of the distribution system is required.- 9 -Ex-309/2014 12.11 In cases where substation is r equired to be erected to r esolve voltage fluct uation complaints, licensee shall, within one month of the receipt of such compla int, submit to the Commission a proposal for erection of substation, together with the time required to complete erection and commissioning of such substation and get the same approved by the Commission. In such ca ses, licensee is required to inform the consumer about the likely time of resolution of the compla int. Provided that where such substation is covered in licensee’s capital expenditure plan appr oved by the Commission, licensee shall complete the erection and commissioning of such su bstation within the time period specified in such capital expenditure plan. 12.12 The compensation for industrial and agricultural consumers, who are expected to install capacitors at their end, shall not be paid the compensation if capa citors of adequate capacity a re not installed at their premises. Meter complaints 12.13 The licensee shall perform the following meter r elated activities subject to the provisions provided in the Supply Code and other a ssociated regulations and codes. 12.14 Licensee shall inspect and check the correctness of the meter within 4 working days of receiving the complaint in Class-I Cities, within 7 working days of receiving the complaint in Urban Areas, within 15 working da ys of receiving the compla int in Rur al Ar eas a nd within 20 days of receiving the complaint in Remote Areas. 12.15 Licensee shall replace the non working (stuck up, running slow, fa st or creeping) meter at its own cost, within 3 working days in Class-I Cities, within 5 working days in Urban Areas, within 15 working days in Rura l Areas and within 20 days. 12.16 Licensee shall replace at its own cost the bur nt out meters within 3 working days of receiving the complaint in Class-I Cities, within 5 working days of receiving the complaint in Urban Areas, within 15 days of r eceiving the complaint in Rura l Areas and within 30 days of receiving the complaint in Remote Area s, if t he burning of meter is due to causes attribu table t o licensee. 12.17 If the meter is burnt due to causes attributable to the consumer such as tampering, defect in cons umer ’s insta llation, meter getting wet, connecting unauthorized additional load etc., licensee shall serve a notice to the consumer for r ecover y of cost of the meter within 7 days of detection a nd shall replace the meter within 15 days of receiving the payment from the cons umer and after necessary corrective act ion is taken to avoid future damage to the meter. Shifting of meters/service lines 12.18 Wher ever the consumer ’s r equests for shifting the service connection in the existing premises or for deviation for the existing lines a t their own cost, licensee shall inspect and inform the estimated cost to the consumer wit hin 7 days of r eceipt of application form in Class-I Cities, within 10 days of receipt of applica tion form in Urban Ar eas and 15 days of receipt of application form in Rural Areas & Remote Ar ea s. 12.19 The following time schedule shall be observed for completing the works from date of pa yment of the charges and necessary clearances: Shifting of meter/ service line: 7 days Shifting of LT/HT line : 20 days Shifting of transformer :30 days New connections/additional load 12.20 In cases where power supply can be provided from existing network,licensee sha ll relea se supply to an applicant within 30 days of receipt of application. 12.21 In cases where power supply requir es extension of distr ibution mains, licensee shall acknowledge the receipt of the application within 2 da ys and shall intimate to the applicant in writing, the amount of- 10 - Ex-309/2014 security and other charges payable within 7 days of receipt of application for Low Tension, within 15 days of receipt of applica tion for High Tension and within 30 days of receipt of application for Extra High Tension. The supply of electricity in such cases shall be given by licensee within the time limits specified a s u nder: Supply Voltage Time limit* Supply VoltageTime limit* Low Tension30 days High Tension90 days Extra High Tension180 days * To be applicable from the date of payment of required security and other charges by the cons umer seeking extension of supply 12.22 Licensee may approach the Commission for extension of time specified above, in specific cases where the extension of distribution mains requires mor e time, along with the details. In such ca ses, licensee shall inform the consumer about the likely time of resolution of the compla int. 12.23 In case of application for new connection, where extension of s upply requir es erection and commissioning of new substation, the licensee sha ll submit to the Commission within 15 days of receipt of such application, a proposal for erection of such substation together with the time required for erection and commissioning, and get approval of the Commission. Licensee shall commence power supply to the applica nt within the time period so approved by the Commission. Provided tha t where such substation is covered in the investment plan a pproved by the Commission, the licensee sha ll not be required to take any further a pproval fr om the Commission and shall complete erection of such substation within the time period specified in such investment plan. 12.24 In cases where the substation is meant to extend supply to an individua l consumer, licensee shall commence er ection of the substation only after the receipt of necessary security from the applicant. 12.25 Licensee shall not, be held responsible for the delay, if any, in extending supply, if the same is on account of problems relating to right of way, acquisition of la nd, or the delay in consumer ’s obliga tion over which licensee has no reasona ble cont rol. Transfer of ownership and change of category 12.26 Licensee shall give effect to tra nsfer of owner ship, change of category and conversion of t he existing services from Low Tension to High Tension and vice-versa within the following time limits: (a ) title transfer of ownership-within two billing cycles fr om the date of receipt of application, and (b) change of category, as shown below: of categoryTime limit Cha nge of categoryTime limit Conversion from single phase to Low TensionWithin two billing cycles from the payment 3-phase and vice-versaof necess ar y c ha rges Conversion from Low Tension 3-phase to High Within two billing cycles from the payment Tension 3- phase and vice-versaof necess ar y c ha rges 12.27 In case of change of category licensee shall examine the technical feasibility upon receipt of such application form and inform the consumer within 7 days of receipt of applica tion for m about the feasibility. Temporary supply of power 12.28 Licensee shall examine the technical feasibilit y of the connection requested for and if found feasible shall sanction the load and raise a demand note in accordance within 3 days of acceptance of application in Class-I Cities a nd Urba n Areas and within 7 days of accepta nce of applica tion in Rural Areas Remote Areas. If the connection is not found technically feasible, licensee shall intimate to the applicant- 11 -Ex-309/2014 in writing within 7 days for LT connection and 15 days for HT /EHT connection after receipt of application form. 12.29 The applicant shall make the payment in a ccordance with the demand note within 2 days of receipt of demand note failing which the sanction shall stand lapsed. Also licensee may, a t the request of applicant, accept payment at the time of making application which shall be received on account and subject to completion of all commercial formalities. 12.30 After payment of applicable charges, licensee shall energize the connection in accordance with the date indicated in the application. 12.31 If there ar e dues on the premises, temporary connection can be refused till the dues are paid by the consu mer. 12.32 Temporary connection shall be granted for a period of up to 3 months at a time, which can be fur ther extended depending upon the requirement. 12.33 The grant of tempor ary connection does not in any way cr eate a r ight in favor of the a pplicant for claiming a permanent connect ion. Consumer bills complaint 12.34 Licensee shall acknowledge the consumer ’s compla int immediately, if received in person a nd within 7 wor king days, if received by post. Licensee shall resolve the compla int regarding electricity bills within 24 working hours of its receipt, if no additional information is required to be collected and within 15 working days of receipt of complaint in case any additiona l information is required. 12.35 In case the complaint is genuine and revision of bill already issued becomes necessa ry, the due date for payment of bill shall be reckoned from the date of revised bill for the purpose of disconnection of supply or for levy of additional cha rges for belated payment. Disconnection of supply 12.36 Licensee shall disconnect the supply on receipt of request for disconnection within 3 da ys from the receipt of application in Class-I Cities, within 7 days from the receipt of applica tion in Urban Areas and within 10 days from the receipt of application in R ural Ar eas & Remote Ar eas. 12.37 Licensee should intimate the consumer any a mount outstanding against the disconnected connection within 7 days from the date of disconnection in Class-I Cities a nd Urban Areas, and within 15 da ys from the date of disconnection in Rural Ar eas & Remote Ar eas. 12.38 Refund of advance consumption deposits/ consumption security a nd meter secur ity along with “No- Dues certificate” should be made by licensee within 30 days from the date of clearance of all dues outstanding by the consumer in Cla ss-I Cit ies and Urban Areas, a nd within 45 da ys from the date of clearance of all dues outstanding by the consumer in R ural Areas & Remote Ar eas. Reconnection of supply following disconnection due to non-p ayment of bills 12.39 Licensee shall r estore power supply to a consumer, whose supply has been disconnected due to non-payment of electr icity bills, within 48 wor king hours of receipt of p roduction of proof of payment by the consumer in Class-I Cities, Urban Areas, Rural Areas and Remote Areas. PART B: GUARANTEED STANDARDS OF PERFORMANCE FOR TRANSMISSION Voltage Variation 12.40 Volt age Var iation is defined as the derivation of the root – mean – square (RMS) va lue of the voltage from its nominal RMS value, expressed in terms of percentage. Voltage Variation may be either of shor t duration not exceeding one minute or of long dura tion for a time greater than one minute. 12.41 For the purpose of these standards, the sustained variation in steady state voltage exceeding one- minute dura tion shall be considered. The specified permissible limits of sustained voltage varia tion shall not a pply in the cases wher e the circumsta nces ar e reasonably beyond the contr ol of S tate- 12 - Ex-309/2014 Transmission Utility.e.g.: Major break-downs, grid failures, accidents, system distress conditions, etc . State Transmission Utility shall make all possible effor ts to ensure that the grid voltages remain within the following voltage levels at all points of its Transmission System. Nominal Voltage (kV)Maximum Value (kV)Minimum Value (kV) 220242198 132145119 333630 11*1210 * 11 kV voltages to be maintained by the transmission Licensee only in those cases where 11 kV supply is extended from the EHT sub-station. Frequency Variation 12.42 The State Tr ansmission System operates as an integral pa rt of t he North-Eastern Regional Grid and frequency management is the joint responsibilit y of all the constituents in the Nor th-Eastern Region. The State Transmission Utility shall fulfill its obliga tion to enable the NE RLDC to keep the frequency within specified ranges in accordance with provisions of IEGC: The rated frequency of the system shall be 50. 0 Hz Target Range(As per IEGC)Variation (%)Value (Hz) Upper Limit+0.4%50.2 Hz Lower Limit-1%49.5 Hz Extreme conditions from systemVariation (%)Value (Hz) Securit y point of view Upper Limit+5%52.5 Hz Lower Limit-5%47.5 Hz- 13 -Ex-309/2014 13: SCHEDULE-II PART A: OVERALL STANDARDS OF PERFORMANCE FOR DISTRIBUTION OverallstandardCode GuaranteedstandardReference ParameterTime limit*Class-I Cities2 hrsUrban Areas3hrs 13.1 12.3 Normal fuse off:Licensee shall maintain the percen tag e of fu se-o ff call s rectified within the time limits not less than 98% of the total calls. Ru ral Areas6hrsClass-I Cities3 hrsUrban Areas5 hrs 13.2 12.4Overhead Line/Cab le Breakdowns:Licensee shall ensure restoration of power supply wi thin the time limits in at least 95% of overall cases of line breakdowns.Ru ral Areas18 hrsClass-I Cities9 hrsUrban Areas9 hrs 13.3 12.5Underground Cable Breakdown:Licensee shall ensure restoration of power supply within the time limits in at least 95% of overall cases of line breakd ownsRu ral Areas#Class-I Cities10 hrsUrban Areas18 h rs 13.4 12.6Distribution Transformer Failures:Licensee shall maintain the percentage of distribution transformers r eplaced within the time limit s to a value not less than 95% of the total distribution transformers failures.Ru ral Areas42 hrsClass-I Cities3 hrsUrban Areas3 hrs 13.5 12.39Reconnection of sup ply following disconnection due to non-payment of bills: Licensee shall achieve the standards of performance in at least 95% of the cases.Ru ral Areas10 hrs# C ommission to speci fy th e standard on case to case basi s 13.6Period of scheduled outages:Licensee shall achieve the standards of performance as specified in section 12.7 of Schedule-I in at least 95% of the cases. 13.7Shifting of meters/service lines:Licensee shall achieve the standards of performance as specified in section 12.18 and 12.19 of Schedule-I in at least 95% of the cases. 13.8New connection/additional load:Licensee shall achieve the standards of performance as specified in section 12.20, 12.21 and 12.23 of Schedule-I in at least 95% of the cases. 13.9Transfer of ownership and change of category:Licensee shall achieve the standards of performance as specified in section 12.26 and 12.27 of Schedule-I in at least 95% of the cases. 13.10Temporary supply of power:Licensee shall achieve the standards of performance as specified in section 12.28 and 12.29 of Schedule-I in at least 95% of the cas es. 13.11Disconnection of supply:Licensee shall achieve the standards of performance as specified in section 12.36, 12.37 and 12.38 of Schedule-I in at least 95% of the cases. 13.12Faulty meters: Licensee shall maintain the percentage of defective meters to the total number of meters in service, at a value not greater than 3%. 13.13Billing mistakes: Licensee shall maintain the percentage of bills requiring modifications fo llowing complaints to the total number of bills issued, at a value not greater than 0.1%. 13.14Street Light faults: Licensee shall rectify faults on streetlights within 24 working hours of detection or receipt of complaint subject to providing of the materials by the local body, whichever is earlier, and shall achieve this standard of performance in at least 95% of the cases . 13.15Load shedding: In case of shortage of power, licensee shall submit the load shedding plan to the Commission a nd get it app roved. Licensee shall publish the same in the newsp ap er at least 48hrs in adva nce. Reliability Indices 13.16 The Commission shall impose a uniform system of recording and reporting of distribution system reliability performance. The same reliab ility indices shall b e imposed on all licensees. The performance target levels set by the Commission shall be unique to each licensee to be based initially on the historical performance of licensee. 13.17 Based on the information submitted by licensees, the Commission would notify the target levels for the reliability indices annually. Licensee shall be evaluated annually to compar e licensees actual performance with the targets. 13.18 The licensee shall compute the following distribution reliability indices separately for the Urban Area includ ing Class-I Cities, rural and agricultural feeders : (a) System Average Interruption Frequency Index (SAIFI): The licensee shall calculate the value as per the formula and methodology specified in sect ion 13.19. (b) System Average Interruption Duration Index (SAIDI): The licensee shall calculate the value as per the formula and methodology specified in sect ion 13.19. (c) Momentary Average Interruption Frequency Index (MAIFI): The licensee shall calculate the value as per the formula and methodology specified in section 13.19. Method of computing reliability indices 13.19 The Indices shall be computed for licensee as a whole by stacking, for each month all the 11kV feeders in the supply area, excluding the agricultural feeders, and then aggregating the number and duration of all interruptions in that month for each feeder . The Indices would then be co mputed using the following formulae: n (a) SAIF I = (A ix N i) / N t i=1 n (b ) SAIDI = (B ix N i) / N t i=1 n (c) MAIFI = (C ix N i) / N t i=1 Where, A i= Total number of sustained interruptions (each longer than 5 minutes) on ith feeder for the month B i= Total duration of all sustained interrup tions (each longer than 5 minut es) on i th feeder fo r the month C i= Total number of momentary interruptions (each less than or equal to 5 minutes) on ith feeder for the month N i= Connected load of ith feeder affected due to each interruption N t= Total connected load at 11kV in licensee’s supply area n = Number of 11kV feeders in licensee’s supply area (excluding agricultural feeders) Note: (a) The feeders must be segregated into Urban Area including Class-I cites and rural areas and the value of the indices must be reported separately for each month. (b) Licensee shall compute the value of these indices separately for agriculture feeders. The methodology for computation of indices shall remain the same as in the case of other feeders. PART B: OVERALL STANDARDS OF PERFORMANCE FOR TRANSMISSION System Availability Feeder Availability 13.20 The feeder availability gives the percentage of time during which the feeder remained available for transmission. Feeder availability shall be calculated based on the following formula (No. of feeders x 8760 – Annual outages in all feeder-hours) x 100 % Availability of Feeder = No. of Feeders X 8760Here, total availab ility in hours is equal to the number of hours in a year i.e., 8760 (Non- leap year) 13.21 The State Transmission Utility shall achieve 95% feeder availability from the preliminary stage itself. Sub-Station Availability: 13.22 The sub-station availability exp ressed in percentage is the measure of the extent the power transmission capacity remained available from a sub-station. Sub-station availability shall be calculated based on following formula: (Installed capacity in MVA x 8760 - outage in MVA x Hours) x 100 % Ava ilabilit y of S S = Installed capacity in MVA x 8760 13.23 The Sta te Transmission Utility shall achieve 95% Substation availability from the preliminary stage itself. Voltage Unbalance 13.24 Voltage Unbalance is defined as the maximum deviation in voltage between two phases divided by the average of the phase voltages of all three phases, expressed in terms of percent: Deviation b etween highest and lowest phase voltage Voltage Unb alance = Average voltage of three phasesX 100The phase voltages of a 3-phase supply should b e of equal in magnitude and phase angle and the loads on each phase should be balanced. Deviations will result in decreased efficiency, negative torque, vibrations and overheating. Severe unbalance could lead to malfunctioning of some equipment. Some types of loads like X-ray machine, electric traction, induction & arc furnace may induce unbalance in the supply voltages. The voltag e unbalance at the inter-co nnect ion point wit h STU shall not exceed the values given below: Voltage LevelLimit of Voltage unbalance220 KV2%132 KV3%The Voltage unbalance shall be measured from hourly Log Sheet Data reordered at sub- stations. Voltmeter having accuracy class not more than 1% shall be preferably used for recording hourly readings. Neutral Vo ltage Displacement 13.25 Unbalance in loads on three phases cause shifting of neutral from earth potential. Neutral displacement is applicable for transformers with 'Star Point' solidly grounded. Under "solidly" grounded cond itions, the p otential of neutral should be equal to earth i.e. z ero. But in actual conditions, the earthing of the star point is imperfect and so the star to ground offers small resistance. This results in flow of negative sequence currents through neutral to ground. The neutral therefore shifts from earth potential. 13.26 Unbalance voltages and disp lacement of neutral will result in decreased efficiency, negative torque, leakage currents, vibrations and overheating. Severe unbalance and neutral displacement could lead to malfunctioning of some equipment. Some types of loads like X-ray machines; electric traction; induction and are furnace may induce unbalance in the supply voltages and shift the voltage of neutral from earth potential. 13.27 The STU shall ensure that the neutral point volta ge of the all EHV transformers with respect to earth will not ha ve p otential greater than 2% of the no load phase-phase voltage of the transformer. Voltage Variation Index (VVI) 13.28 Voltage Variation Index representing the degree of voltage variation from nominal value over a specified period of time expressed as a standard deviation. The Voltage Variation Index (VVI) shall be computed from hourly Log Sheet Data reordered at sub-stations as per the following formula: V V I = Where, Vi = RMS value of hourly measured voltage (in kV) at i th hour in th e period for which VVI is computed Vs = RMS value of the nominal system voltage i.e. 400kV, 220kV, 132 kV etc. as may be applicable at the interconnection point N = Number of hourly measurements over the specified period of time Note:The data from defective metering or any abnormal data shall be d iscarded from calculations. 13.29 VVI shall be completed on monthly basis. 13.30 The Commission shall fix benchmark for standards of VVI on the basis of data collected for at least one year and revise the levels to be achieved from time to time for ensuringN (V i- V s)2 i=1X 100 N V s improvement in the performance of ST U. The generally the VVI on annual basis shall not exceed the limit of 1% for Voltage levels of 220 KV and 132 KV Service Reliability 13.31 The points where electric power is supplied from transmission system to the Users (Distribution Companies, another transmission system, and EHV consumers) are called delivery points or interface p oints. Outage at these points directly affects the Users of the Grid. The reliab ility level at the delivery points is therefore an indication of quality of service provided by STU to its Users. System reliability of the Grid is expressed in terms ofSystem Averag e Interruption Frequency Index (SAIFI) andSystem Average Interruption Duration Index (SAIDI) (a) System Average Interruption Frequency Index (SAIFI) This index gives number of interruptions in power supply to loads expressed as per year per EHV Sub-station for a voltage class. All interruptions except due to acts of nature (like earthquake, floods, storms etc.), fire, orders of civil/milita ry authorities, scheduled outage, loa d shedding to meet capacity shortage, failure of PGCIL transmission system or failure of generating units (leading to grid failure or system islanding) of duration exceeding ten (10) minutes at a time shall be counted in computing the index. SAIFI = R I / N Where, R I = Sum of number of interruptions exceeding 10 minutes at a time duration in the year for the given voltage class N = Number of EHV sub-stations in service at the beginning of year having that class of voltage sup ply SAIFI shall be computed for each voltage class separately. (b) System Average Interruption Duration Index (SAIDI) This index gives weighted average interruptions in a year with reference to the total connected load on the system. All interrupted loads for duration exceeding ten (10) minutes at a time in the year are counted in computing the index. Interruptions due to acts of nature, orders of civil/military authorities, scheduled outage (including three shift operation of agriculture pump sets), load shedding to meet capacity shortage, failure of PGCIL transmission system or failure of generating units (leading to grid failure or system islanding) shal l be however excluded in the computation of this index. SAIDI gives the measure of average interruption time per EHV Sub-station on annual basis for a voltage class. SAIDI = R D / N Where, R D = Sum of duration of all interruptions of exceeding 10 minutes at a time in the year for the given voltage class N = Number of EHV sub-stations in service at the beginning of year having that class of voltage supply System Adequacy 13.32 System adequacy is the ability of the power system to receive the generated power or supply the aggregate electrical demand and energy requirements at all times, taking into account scheduled and reasonably expected unscheduled outage of system elements. 13.33 The STU shall observe the Transmission Planning Criteria specified by Central Electricity Authority for designing, developing the transmission network. The Transmission Licensee shall observe the operational standards laid down by CEA Manual for Transmission Planning. 13.34 The system voltage and frequency shall be close to the nominal values if possible and there shall be no overloading of any system element under normal conditions and different feasible load-generation conditions. 13.35 The system voltage and frequency and loading of system elements shall remain within prescribed limits and not necessitate load shedding or generation re- scheduling in the event of outage of a ny single system element over and above a pre-contingency system depletion of another element in another corridor. 13.36 The system shall remain in synchronism without necessitating load shedding or islanding in the event of single–phase-ground fault or three-phase faults successful clearing of fault by isolating/opening of the faulted s ystem elements. The system shall have adequate margins in terms of voltage and steady state oscillatory stability. 3214: SCHEDULE-II I: COMPENSATION 14.1 In case of failure of licensee to meet the guaranteed standards of performance as specified in section 12 of these regulations, compensation shall be payable to the consumer, as shown in the table belo w: S.N o.S OP Paramete rsCompensation payable toindividual in case eventaffects single consumer*Compensation p ayable toind ividual in case eventaffects more than oneconsumer*Operation of Call centre1.F irst response again st a Consumer CallRs 50 in each case of defaultNot applicable2.Registration of Consumer Call and issue of docket numberRs 50 in each case of defau ltNot applicableRestoration of supply3.N ormal fu se offRs 50 in each case of defaultRs 50 for each co nsu mer4.Overhead Line / Cable breakdownsR s 100 in each ca se o f d efau lt Rs 100 for each c onsu mer5.Under ground cable break down Rs 100 in each case of default Rs 100 for each consumer6.Distribution Transformer Failure Rs 150 in each case of default Rs 150 for each c onsumer7(a). Maximum duration of schedu led outageR s 150 in each ca se o f d efau lt Rs 150 for each c onsu mer7(b). Number of scheduled outages in a yearR s 150 in each ca se o f d efau lt Rs 150 for each c onsu merQuality of Supply8.Voltage flu ctuation s in case no expansion/augmentation of network required and includes fault identified to a local problem on the transformerRs 50 for each day of default Rs 50 to each consumer for each day of default9. Voltage fluctuations in case expansion/augmentation of n etwork requ iredRs 100 for each day of default Rs 100 to each consumer for each d ay of default10.Voltage flu ctuation s in case erection of su bstation requiredRs 250 for each day of default Rs 250 to each consumer for each d ay of defaultMeter complaints11.Meter inspection and repla cemen tRs 50 for each day of default Not applicable12.R eplacement of burn t met erRs 50 for each day of default Not applicableShifting of meters/ service lines13.Shifting of meter/ service linesRs 50 for each day of default Not applicableNew connection/ additional load/ temporary connection for consumers14.New connection/ additional load where su pply can be provided from existing network Rs 100 for each day of default Not applicable 33S.N o.S OP Paramete rsCompensation payable toindividual in case eventaffects single consumer*Compensation p ayable toind ividual in case eventaffects more than oneconsumer*15. New connection/ additional load where su pply can be provided after extension/augmentation of n etworkRs 250 for each day of default Not applicable16. Erection of substation to extend supplyRs 500 for each day of default Not applicable17.Issue of temporary connectionRs 100 for each day of default Not applicableTransfer of ownership, change of category18.Title, transfer of ownershipRs 50 for each day of default Not applicable19.Change of categoryRs 50 for each day of default Not applicableConsumer bill complaint20.Billing complaint resolutionRs 50 for each day of default Not applicableDisconnection of supp ly21.Disconnection of supplyRs 50 for each day of default Not applicable22.Refund of security deposit etc.Rs 50 for each day of default Not applicable23.Issue of no dues certificateRs 50 for each day of default Not applicableReconnection of supply following disconnection due to non-payment of bills24. Reconnection of supply after d isconnectionRs 50 for each day of default Not applicable* Minimum compensation payable to the consumer. Commission can award higher compensation to consumers as p er section 6 .8 of these regulations. 34 15: ANNEXURE-I(REPORTING FORM ATS-GUARANTEED STANDARDS) 15.1 Thefollowing formatshallbeusedbylicenseeforreportingtheperformancelevelsforguaranteedstandardsonaquarterly basisto the Commission: No.ofcomplaintsredressedinthequarter(No.) Guaranteed Guaranteedstandard Previous Complaints Total standard parameter quarter receivedin the complaints Reference pending quarter(No.) (No.) complaints No. (No.) WithinOS WithinGS Morethan Totalcomplaints standards stipulated the redressed time stipulated time Pending complaints (No.) Class-ICities Urban 12.3 Normalfuse off Rural& Remote Class-ICities Urban 12.4 Overhead Line/Cable breakdowns Rural& Remote Class-ICities Urban 12.5 Underground cablebreak down Rural& Remote Class-ICities Urban 12.6 Distribution Transformer Failure Rural& Remote 35 No.ofcomplaintsredressedinthequarter(No.) Guaranteed Guaranteedstandard Previous Complaints Total standard parameter quarter receivedin the complaints Reference pending quarter(No.) (No.) complaints No. (No.) WithinOS WithinGS Morethan Totalcomplaints standards stipulated the redressed time stipulated time Pending complaints (No.) 12.7 Periodof scheduled outages 12.10(a) Voltage fluctuationsin casefaultis identifiedtoa localproblem onthe transformer 12.10(b) Voltage fluctuationsin caseno expansion/ augmentation ofnetwork required 12.10(c) Voltage fluctuationsin case expansion/ augmentation ofnetwork required 36 No.ofcomplaintsredressedinthequarter(No.) Guaranteed Guaranteedstandard Previous Complaints Total standard parameter quarter receivedin the complaints Reference pending quarter(No.) (No.) complaints No. (No.) WithinOS WithinGS Morethan Totalcomplaints standards stipulated the redressed time stipulated time Pending complaints (No.) 12.11 Voltage fluctuationsin caseerection ofsubstation required Class-ICities Urban 12.14 Meter inspection Rural& Remote Class-ICities Urban 12.15 Meter replacement Rural& Remote Class-ICities Urban 12.16,12.17 Replacementof burntmeter Rural& Remote 12.18,12.19 Shiftingof meter/service 37 No.ofcomplaintsredressedinthequarter(No.) Guaranteed Guaranteedstandard Previous Complaints Total standard parameter quarter receivedin the complaints Reference pending quarter(No.) (No.) complaints No. (No.) WithinOS WithinGS Morethan Totalcomplaints standards stipulated the redressed time stipulated time Pending complaints (No.) line 12.20 New connection/ additionalload wheresupply canbe providedfrom existing network 12.21 New connection/ additionalload wheresupply canbe providedafter extension/aug mentation of network 12.23,12.24 Erectionof substation to extendsupply Title,transfer ofownership 12.26,12.27 Changeof category 38 No.ofcomplaintsredressedinthequarter(No.) Guaranteed Guaranteedstandard Previous Complaints Total standard parameter quarter receivedin the complaints Reference pending quarter(No.) (No.) complaints No. (No.) WithinOS WithinGS Morethan Totalcomplaints standards stipulated the redressed time stipulated time Pending complaints (No.) Class-ICities Urban 12.28 Issueof temporary connection Rural& Remote 12.34,12.35 Billing complaint Class-ICities Urban 12.36,12.37 Disconnection ofsupply Rural& Remote Class-ICities Urban 12.38 Refundof security deposit,issue ofnodues certificate Rural& Remote Class-ICities Urban 12.39 Reconnection ofsupply disconnection duetonon- paymentof bills Rural& Remote 39 15.2 W ithrespecttothecallcentresfollowingformatshallbeusedbylicenseeforreportingthequarterly performance: Responsetothecalls(No.) Guaranteedstandard Guaranteedstandardparameter ReferenceNo. Withinstipulatedtime Morethanstipulatedtime 12.1 Firstresponseagainstconsumercall 12.2 RegistrationofConsumerCallandissueofdocket number 15.3 ThequarterlyinformationregardingthecompensationshallbesubmittedbylicenseetotheCommissioninthefollowingformatfor individualcomplaintswherecompensationhasbeen paid: S.No. Complaint Dateoffilling Consumer Nameand Natureof Reference Amountof Dateofpaymentof number ofComplaint number Addressof complaint Guaranteed Compensation Compensation consumer standard paid(Rs.) 1 2 3 40 16: ANNEXURE-II(REPORTING FORM ATS-OVERALL STANDARDS) 16.1 Licenseeshallfurnishtheinformationwithrespecttothe overallstandardseveryquartertotheCommissioninthefollowing format: Overall Overallstandard Numberofcomplaints TotalNo.of TotalNo.ofcomplaints TotalNo.ofcomplaints Numberofcomplaints standards parameter pendingatthestartof complaintsfiledby C= (A+B) redressedwithinthe pendingattheendofthe referenceno. thequarter(A) theconsumersin stipulatedtimefor Overall quarter thisquarter(B) standards Class-ICities Urban 13.1 Normalfuseoff Rural&Remote Class-ICities Urban 13.2 Overhead Line/Cable Breakdowns Rural&Remote Class-ICities Urban 13.3 Underground CableBreakdowns Rural&Remote Class-ICities Urban 13.4 Distribution Transformer Failures Rural&Remote Class-ICities Urban 13.5 Reconnectionof supply following disconnection duetonon- paymentofbills Rural&Remote 41 Overall Overallstandard Numberofcomplaints TotalNo.of TotalNo.ofcomplaints TotalNo.ofcomplaints Numberofcomplaints standards parameter pendingatthestartof complaintsfiledby C= (A+B) redressedwithinthe pendingattheendofthe referenceno. thequarter(A) theconsumersin stipulatedtimeforOverall quarter thisquarter(B) standards 13.6 Periodof scheduled outages 13.7 Shiftingof meters/service lines 13.8 New connection/ additionalload 13.9 Transferof ownershipand changeof category 13.10 Temporary supplyofpower 13.11 Disconnection ofsupply 13.13 Billingmistakes 13.14 Streetlight faults 16.2 Thequarterlyinformationregardingfaultymetersshallbesubmittedbylicenseeinthefollowing format: Referenceoverall No.offaultymetersatthe No.offaultymeters added Totalno.offaulty No.ofmetersrectified/ No.offaultymeters standards startofthequarter duringthequarter meters replaced pendingattheendofthe quarter 13.12 42 16.3 Theformatforsubmissionofquarterlyreportonreliabilityindicesshallbeas follows: S.No. Month Ni=Connectedloadofithfeederaffectedfor Ai=Totalnumberof Nt=Total connected = (Ai*Ni ) forall SAIFI=(2)/ (1) eachinterruption sustainedinterruptions loadat11kV in 11kVfeedersexcluding (eachlongerthan5 licenseesareaofsupply agriculturefeeders minutes)onithfeeder (1) (2) for themonth Total S.No. Month Ni=Connectedloadofithfeederaffectedfor Bi=Totaldurationof Nt=Totalconnected = (Bi*Ni ) forall SAIDI=(2)/ (1) eachinterruption sustainedinterruptions loadat11kV in 11kVfeedersexcluding (eachlongerthan5 licenseesareaofsupply agriculturalfeeders minutes)onithfeeder (1) (2) for themonth Total S.No. Month Ni=Connectedloadofithfeederaffectedfor Ci=Totalnumberof Nt=Total connected = (Ci*Ni ) forall MAIFI=(2)/ (1) eachinterruption momentary loadat11kV in 11kVfeedersexcluding interruptions(eachless licenseesareaofsupply agriculturalfeeders thanorequalto5 (1) (2) minutes)on i th feeder for themonth Total 43 17: ANNEXURE – III 17.1 Theformatforregisteringacomplaintinthecomplaintofficeisshownas under: S. Time&Date Name,Address, No. ofreceiving Contactno.of complaint complainant Natureofcomplaint Complaint Reference Time&Dateofredressal of Totaltimetaken number Guaranteed complaint forcomplaint standard redressal(in Hrs/mts) 1 2 3 .. 18: ANNEXURE –IV 18.1 Theformatforsubmissionofhalfyearly reportontransmissionperformancestandartsshallbeasfollows: HALF YEARLY REPORT ON TRANSM ISSION PERFORM ANCE STANDARDS (referece:section 8.3) NAME OF STATE TRANSMISSION UTILITY/— — — — — — — — Reportforhalfyearending:________________________________ Sl. No. CategoryofStandard Implementing Stage/Level Performance Standards(s) Measurable Parameter ValueofMeasurableParameterspecifiedbyCommission Actual Achievement forhalfyear Nameoftheparameter Valuespecified A GuaranteedStandard 1. VoltageVariation 1.EHT VoltageVariationLimit (+/-)10% 2.HT VoltageVariationLimit (+/-)9% 2. FrequencyVariation (a)NormalRange AllLevel 1.UpperLimit (+)0.4%(50.2Hz) 2.LowerLimit (-)1% (49.5Hz) (b)ExtremeCondition AllLevel 1.UpperLimit (+)5%(52.5Hz) 2.LowerLimit (-)5%(47.5Hz) B OverallStandardPerformance 1. Availability a)SystemAvailability Transmission SystemAvailability >95% b)SubStation Availability SubStation SubStationAvailability >95% 2. VoltageUnbalance EHT 220KV <2% 132KV <3% 3. NeutralVoltage EHT Nuetralpointwithrespect<2%ofNoLoadPhase Displacement Transformers toEarth Voltageofthetransformer. 4 VoltageVariationIndex(VVI) EHT VVIonannualbasis <1% Note: 1. TheStateTransmissionUtilityshallmaintainthebasedatalikeLogSheet,ComplaintRegisterandInterruptionRegisteretc.atsub- stationlevel. 2. Forcompilationofmonthlyreportatcirclelevelbasedataofsub-stationsshallbeused. 3. TheconsolidatedreportforwholeStateTransmissionUtility/TransmissionLicenseeshallbebasedoncircle–wisecompilation. TheCirclewisecompilationandbasedataatsub-stationlevelmaybesubjecttoCommissionscrutinyasmaybenecessary. PublishedandIssuedbyController,Printing&StationeryDepartment,GovernmentofMizoram PrintedattheMizoramGovernmentPress,Aizawl.C/250 -33- Ex-309/2014

the Mizoram State Commission for Women for a period of 3 (three) years

VOL - XLIIIISSUE - 311Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 311 NOTIFICATIONNo.B.12011/11/2000-SWD, the 23rd June, 2014.The Governor of Mizoram is pleased to re-consti- tute the Mizoram State Commission for Women for a period of 3 (three) years with immediate effect and until further orders whichever is earlier as follows :- 1.Pi Vanlalawmpuii Chawngthu, MLA-Chairperson Dawrpui Vengthar, Aizawl. 2.Pi Sylvie Z.Ralte, District & Session Judge, Aizawl-Member 3.Dr. Lalrindiki Fanai, Professor, MZU.-Member 4.Dr.Zokaitluangi, Head of Department-Member (Phychology), MZU 5.Pi Lalrosangi Zama, House Wife-Member 6.Dr. T. Vanlaltlani, Professor, ATC, Durtlang-Member 7.Pi Tlangthanmawii, President, Mizoram-Member Pradesh Congress Mahila Committee 8.Pi Lallianpuii, CDPO, Aizawl District.-Member Secreta ry Lalrinliana Fanai, Commr. & Secretary to the Govt. of Mizoram. Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

Governing Body (State Food Processing Development Council (SFPDC) and an Executive Committee

VOL - XLIIIISSUE - 312Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 312 NOTIFICATIONNo.B.12018/31/2012-IND/Pt, the 20th June, 2014.In supersession to this department’s Notification of even No. dt.7.6.2013 andinthe interest of public service the Governor of Mizoram is pleased to reconstitute theGoverning Body(State Food Processing Development Council (SFPDC) and anExecutive Commit teeof t he State Food Processing Mission cons isting of the following members : GOVERNING BODY1.Chief Minister, Mizoram-Chairman 2.Minister, Industries Department-Co-Cha irman 3.Member of Parlia ment, Lok Sa bha-Member 4.Minister, Agr icu lture Depart ment-Member 5.Minister, Horticulture Department-Member 6.Minister, AH & Vety Department-Member 7.Minister, Fisheries Department-Member 8.Par liamentary S ecret ary, Indust ries Department-Member 9.Chief Secretary, Govt. of Mizoram-Member 10. Commissioner/Secretary, Agriculture Department-Member 11. Commissioner/Secretary, Horticulture Department-Member 12. Commissioner/Secretary. AH & Vety Depart ment-Member 13. Commissioner/Secretary, Fisheries Depart ment-Member 14. Represent ative of F ood Pr ocessing-Member Industries Association 15. Commissioner/S ecretary, Industries Department-Member Secretary. EXECUTIVE COMMITTEE1.Commissioner /S ecreta ry, Industr ies Department-Chairman 2.Sta te Mission Director/Director of Industr ies-Member Secreta ry 3.Director, Agriculture Department-Member 4.Dir ector, Horticult ure Department- Member 5.Dir ector, AH & Vety Department- Member 6.Dir ector. Fisheries Department- Member 7.Mana ger (P &M), MIFCO Ltd.Member 8.Scheme Officer (Food Processing).- Member Directorate of Industr ies 9.Represent ative of F ood Pr ocessing- Member Industries Association Dir ectora te of the Mission will be headed by the Director of Industries as Mission Director. L. Tochhong, Chief Secretar y to the Govt. of Mizor am, Industries Department. Ex-312/20142 Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

Board of Directors of the Mizoram Agriculture Marketing Corporation Ltd., (MAMCO Ltd.)

VOL - XLIIIISSUE - 313Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 313 CORRIGENDUMNo.B.14011/1/05-TC/103, the 23rd June, 2014.In partial modification of this Deptt’s Notification issued vide No.B.14011/1/05-T C/97 dt.28.2.2014, the address of the following Board of Directors of the Mizoram Agriculture Marketing Corporation Ltd., (MAMCO Ltd.) may be read as follows : 1.Pu Lalfelkima, Zarkawt, Aizawl Instead of Dawrpui Vengthar, Aizawl 2.Pu Zokailiana Khiangte, Mission Veng, Aizawl Instead of Mission Vengthlang, Aizawl. Zothankhuma, Secretary to the Govt. of Mizoram, Tr ade & Commer ce Department. Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

The Mizoram State Commission for Women for a period of 3 (three) years with immediate effect and until further orders whichever is earlier as follows :-

VOL - XLIIIISSUE - 314Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 314 NOTIFICATIONNo.B.12011/11/2000-SWD, the 23rd June, 2014.The Governor of Mizoram is pleased to re-consti- tute the Mizoram State Commission for Women for a period of 3 (three) years with immediate effect and until further orders whichever is earlier as follows :- 1.Pi Vanlalawmpuii Chawngthu, MLA-Chairperson Dawrpui Vengthar, Aizawl. 2.Pi Sylvie Z.Ralte, District & Session Judge, Aizawl-Member 3.Dr. Lalrindiki Fanai, Professor, MZU.-Member 4.Dr.Zokaitluangi, Head of Department-Member (Phychology), MZU 5.Pi Lalrosangi Zama, House Wife-Member 6.Dr. T. Vanlaltlani, Professor, ATC, Durtlang-Member 7.Pi Tlangthanmawii, President, Mizoram-Member Pradesh Congress Mahila Committee 8.Pi Lallianpuii, CDPO, Aizawl District.-Member Secreta ry Lalrinliana Fanai, Commr. & Secretary to the Govt. of Mizoram. Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

Protection of Children from Sexual Offences Act, 2012 and as recommended by Hon’ble the Chief Justice of The Gauhati High Court vide letter No.HC VII- 42/2013/Pt-1/3816/A Dt.13/6/2014, conveyed vide letter No.P.17013/6/2014-HC(AB)/27 Dt.24.6.2014

VOL - XLIIIISSUE - 321Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 321 NOTIFICATIONNo.A.45011/1/2008-LJE, the 27th June, 2014.In exercise of the power s conferred under Sec- tion 28 (1) of the Protection of Children from Sexual Offences Act, 2012 and as recommended by Hon’ble the Chief Justice of The Gauhati High Court vide letter No.HC VII-242/2013/Pt-1/3816/A Dt.13/6/2014, conveyed vide letter No.P.17013/6/2014-HC(AB)/27 Dt.24.6.2014, the Governor of Mizoram is pleased to designate the following courts as Special Courts for the purpose of the said Act with immediate effect. Sl.No.Name of CourtTerritorial Jurisdiction Whole of Aizawl Judicial District which comprised of Aizawl, Kolasib, Mamit, Champhai and Serchhip 1.District & Sessions Judge, Aizawl Administrative Districts. Whole of Lunglei Judicial District which comprised 2.District & Sessions Judge, Lunglei of Lunglei, Lawngtlai and Saiha Administrative Districts. By order etc. P. Singthanga, Secretary to the Govt. of Mizoram. Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-55.

Housing Loan Advisory Board for the following Districts - Aizawl, Lunglei, Champhai, Kolasib, Serchhip, Mamit, Saiha and Lawngtlai District within the State of Mizoram for the year 2013-2014 as shown below

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The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 315 NOTIFICATIONNo.B.14015/3/2014-LAD, the 24th June, 2014.The Governor of Mizoram is pleased to constitute Housing Loan Advisory Board for the following Districts - Aizawl, Lunglei, Champhai, Kolasib, Serchhip, Mamit, Saiha and Lawngtlai District within the State of Mizoram for the year 2013-2014 as shown below :- A. Aizawl District :1.Secr etary, LAD-Chairman 2.Director, LAD-Member Secreta ry 3.Principal Adviser, Planning Deptt.-Member 4.Secretary, Finance-Member 5.Lalruatkima, MLA-Member 6.Lalthanliana, MLA-Member 7.Benjamin Thansanga, Bethlehem-Member 8.Zolawmi, Vaivakawn-Member 9.H.Zairemthanga, Chawnpui-Member 10. K.Remthangi, Khatla-Member 11. P.C. Lalthanmawia, Tuikual-Member 12. Rosiama, Republic-Member 13. Lallawma, Zemabawk North-Member 14. Lalhlimpuia Pachuau, Venghlui-Member 15. Dr. Malsawma, Dawrpui-Member 16. R.C. Thanga (Advocate) Zotlang-Member 17. K.Lalsawmliana (Sawmtea) Saitual-Member 18. TBC Lalpekthara, President MEWA-Member 19. Rothuama Sailo, Thakthing-Member B. Lunglei District :1.Deputy Commissioner, Lunglei-Chairman 2.Dist. Local Admn. Officer, Lunglei-Member Secreta ry 3.Joseph Lalrinngheta, Venghlun-Member 4.Lalbiaki, Ramthar-Member 5.Lalduhawma, Theiriat-Member 6.Hrangthuama, Zobawk-Member 7.C.Lalbiakkima, Zotlang-Member 8.V.Hrangchungnunga, Pukpui-Member 9.Hrangkima, Serkawn-Member 10. Muansanga, Electric Veng, Hnahthial-Member 11. Lalbiakfela, Lungsen-Member 12. Bindasora, Mayalal s/o Chandra Nath, Tlabung-Member C. Champhai :1.Deputy Commissioner, Champhai-Chairman 2.Dist. Local Admn. Officer, Champhai-Member Secreta ry 3.H.Lalzawmliana, Kahrawt, Champhai-Member 4.H.Lalthanliana, Zotlang ‘E’ Champhai-Member 5.M.C. Parhmingthanga, Farkawn-Member 6.JD. Lalhruaia, Kawlkulh-Member 7.Lalngurliana Sailo, Darngawn, Khawzawl-Member D. Kolasib District : 1.Deputy Commissioner, Kolasib-Chairman 2.Dist. Local Admn. Officer, Kolasib-Member Secreta ry 3.C.Laltlankima, Hmar Veng, Kolasib-Member 4.Andrew VL. Auva, College Veng, Kolasib-Member 5.J.Lalhmachhuana, Thingdawl-Member 6.Lalnunsanga Tochhawng, Bilkhawthlir ‘S’-Member E.Serchhip District :1.Deputy Commissioner, Serchhip-Chairman 2.Dist. Local Admn. Officer, Serchhip-Member Secreta ry 3.J.Lalhmingliana, Field Veng, Serchhip-Member 4.Vanlalduha, Vengchung, Serchhip-Member 5.R.Lalremsiama, Venghlun, Thenzawl-Member 6.R.Zonunsanga, Chhiahtlang-Member F.Mamit District :1.Deputy Commissioner, Mamit-Chairman 2.Dist. Local Admn. Officer, Mamit-Member Secreta ry 3.Nicky C.Lalfakzuala, Bazar Veng, Mamit-Member 4.P.Lalthara, Charkawn Veng, Mamit-Member 5.Lalthakima Ralte, Kawrtethawveng-Member 6.C.Lalramthanga, New West Phaileng-Member G.Saiha District :1.Deputy Commissioner, Saiha-Chairman 2.Addl. Dy.Commissioner i/c Loan,-Member Secreta ry 3.Zachono, Saiha-Member Ex-315/20142 4.C.Thanzova, New Saiha ‘W’-Member 5.P.Ngunsuii, College Veng, Saiha-Member 6.K.Pawhnine, College Veng, Saiha-Member H.Lawngtlai District :1.Deputy Commissioner, Lawngtlai-Chairman 2.Addl. Dy. Commissioner i/c Loan,-Member Secreta ry 3.J.Ropianga, Treasurer, College Veng, Lawngtlai-Member 4.TT Nohmung, Council Veng, Lawngtlai-Member 5.Lallanhnuaia, Bazar, Lawngtlai-Member 6.Shanti Bikash Chakma, Chawngte ‘C’-Member All Chairman of Housing Loan Boards under various District are requested to convene meeting of Housing Loan Board at the earliest and the selected list should be sent to Director of Local Administration Department latest by4th July, 2014 positively. C. Thatkunga, Secretary to the Govt. of Mizoram, Local Administration Department.Ex-315/2014 3 Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

Joint Electricity Regulatory Commission for Manipur and Mizoram has prepared the draft notification on JERC for M&M (Terms and Conditions for Tariff Determination from Renewable Energy Sources) (First Amendment) Regulations, 2014.

VOL - XLIIIISSUE - 316Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 316 PUBLIC NOTICENo.H.13011/17/10-JERC, the 24th June, 2014.In exercise of the power s conferred under Sec- tion 181 read with Section 61 of the Electricity Act, 2003 and in public interest, the Joint Electricity Regula- tory Commission for Manipur and Mizoram has prepared the draft notification on JERC for M&M (Terms and Conditions for Tariff Determination from Renewable Energy Sources) (First Amendment) Regulations, 2014. Copy of the draft (Amendment) Regulations is available in the offices of the Joint Electricity Regula- tory Commission for Manipur & Mizoram, TBL Bhawan, E-18, Peter Street, Khatla, Aizawl, Mizoram, the Engineer-in-Chief, Power & Electricity Department, Govt. of Mizoram, Aizawl, the Managing Director, Manipur State Power Distribution Company Limited, Keisampat, Imphal, Manipur and the Managing Direc- tor, Manipur State Power Company Limited, Keisampat, Imphal, Manipur. The same can be seen by any interested person during office hours on any working day. The draft Regulations is also available at the Commission’s website:www.jerc.mizoram.gov.in.Any person may submit Objections/Suggestions, if any, in writing to the Secretary/Assistant Secre- tary of the Joint Electricity Regulatory Commission for Manipur & Mizoram latest by 28th July, 2014. The Objections/Suggestions shall be taken into consideration on 31st July, 2014. Richard Zothankima, Assistant Secretary. Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

Committee on Naming of Streets/Roads in Cities, Towns and Villages in Mizoram, except the territorial area of the Aizawl Municipal Council

VOL - XLIIIISSUE - 317Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 317 NOTIFICATIONNo.B.14016/18/2014-LAD/VC, the 25th June, 2014.The Governor of Mizoram is pleased to extend the term of Committee on Naming of Streets/Roads in Cities, Towns and Villages in Mizoram, except the territorial area of the Aizawl Municipal Council, constituted vide Notification No.B.14016/18/02-LAD/VC/ Pt dt.4.9.2013 for another period of one year with effect from 29.6.2014 to 30.6.2015 consisting of the following members :- A. Aizawl District :1.Secr etray, LAD-Chairman 2.Director, LAD-Member Secreta ry 3.Deputy Commissioner concerned-Member 4.Chief Engineer, PWD (Roads)-Member 5.Dir ector, Land Revenue & Settlement-Member 6.Director, UD&PA-Member 7.Director, Rural Development-Member 8.Pu C.Chawngkunga, Ex-Minister-Member 9.Pu Vanneihtluanga, Chanmari Veng, Aizawl-Member 10. Pu Rualthankhuma, Luangmual-Member 11. Pu Ch.Lalngaihawma, Tuikual ‘S’-Member 12. Pu C.Kapliana, Chhinga Veng-Member 13. Pu D.R. Zirliana, Zarkawt (Editor, Mizo Aw)-Member 14. Pu C.Lalruata, Ex-MLA, Ramhlun South-Member 15. President, Central Y.M.A.-Member 16. President, M.H.I.P.-Member 17. President, M.U.P.-Member The terms of reference of the Committee will be as below :- 1)The term of the Committee will be for a period of one year with effect from 29.6.2014 to 30.6.2015 2)The Committee will sit at least twice in a year. 3)The Committee will recommend/propose names of places and villages. 4)Non-official Members of the Committee will be entitled to receive sitting allowance @ Rs. 500/- per sitting. C. Thatkunga, Secretary to the Govt. of Mizoram, Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

Site Allotment Advisory Board (SAAB) within Serchhip District station areas as Chhingchhip, Mualpui village

VOL - XLIIIISSUE - 318Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 318 NOTIFICATIONNo.J.12011/1/2014-REV/18, the 25th June, 2014.In pursuance to this Depar tment’s Notification No.H.11018/6/2008-REV/pt, dt.15.7.2013, the Governor of Mizoram is please to constitute Site Allotment Advisory Board (SAAB) within Serchhip District station areas as Chhingchhip, Mualpui village with imme- diate effect and valid for 2 years. The composition of the SAAB shall be given as under. 1.Chairman:Pu Varnghinglova. 2.Secretary:Pu C.Lalnunthara. MEMBERS :1.Ramtharzuala, Secretary, Village Council, Chhingchhip. 2.Hrangchhinga, INC President, Group Congress Committee. 3.Chhuanliana, MNF Unit President. 4.A.Lalfala, ZNP Unit President. 5.P.C.Neihkima, J.E., P.W.D. 6.Ramdinthara, Range Officer, Forest, Chhingchhip. 7.C.Sapliana, President, MUP Mualpui Unit. 8.K.Biakzinga, Prominent person. 9.R.Laltlankima, Prominent person. 10.P.C. Zoramliana, President, YMA Mualpui. FUNCTIONS AND TERMS OF REFERENCE OF THE SAAB1.The Site Allotment Advisory Board will be the Screening Board to offer recommendation only in the matter of application for allotment of land for agricultural and non-agricultural purposes. 2.The Board shall have to judiciously examine the applicant’s originality with reference to sub-section (16) of Section 2 of the Mizoram (Land Revenue) Act, 2013. If the condition in these provisions are not fulfilled by the applicant or applicants the Board shall have to reject outright. 3.The Board shall have its sittingat least twice in a year or as may be required and TA shall be given to the members of the Board if the place of sitting is more than 8 (eight) kilometers from the head- quarters of the member. The Secretary SAAB shall issue Meeting Notice in consultation with the Chairman by giving at least 10 (ten) days in advance to the member of SAAB. 4.All applications in prescribed Form for allotment of land in Village Plan area as referred in Explanation to Sub-rule (1) of Rule 14 and Rule 16 of the Mizoram (Land Revenue) Rules, 2013 read with Section 39 and 40 of the Act for any category or purpose must be submitted to the Settlement Officer or Assistant Settlement Officer if Chairman of SAAB is the Deputy Commissioner of the District. In case, Chairman of SAAB is SDO (C) or BDO or President, Village Council the application for land allotment of any category must be submitted to the concerned Chairman. 5.The Board shall make initial screening of the application with regard to location of the applied site. After a summary screening, the Board shall place the matter for demarcation of land by Surveyor, Revenue Depar tment in the pr esence of the applica nt, the concerned VC a nd neighbouring land holder, if any. Measurement of land should be accurate and NOC shall be obtained from the neighbouring land holder, if existent. Format of NOC is as prescribed by Revenue Department. 6.The demarcation report of Surveyor duly vetted by Assistant Survey Officer shall be scrutinized by the Board carefully. The recommendation of the meeting of Board shall be submitted to the con- cerned District Revenue Officer for further submission to the Government through the Director, Land Revenue & Settlement, Aizawl Mizoram for decision of the Government. 7.In case, there are more than one applicant for one plot or one area SAAB will make recommendation of such names in order of priority. 8.The SAAB shall have to examine whether allotment of land will interfere or infringe upon public safety and security or general public health or public inconvenience or adverse impact on environment or natural beauty of the area or potential obstruction to future infrastructure development work of the Government. It shall also take into account that the allotment of land shall not violate the provisions of the Mizoram (Prevention of Government Land Encroachment) Act, 2001 as amended from time to time. 9.The term of the Board shall be three years. The Government may, however, dissolve at any time or extend as it may deem necessary in the interest of public. R.L. Rinawma, Principal Secretary to the Govt. of Mizoram, Revenu e Dep ar tment. Ex-318/20142 Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

Site Allotment Advisory Board (SAAB) within Serchhip District station areas as N.Vanlaiphai village

VOL - XLIIIISSUE - 319Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 319 NOTIFICATIONNo.J.12011/1/2014-REV/17, the 25th June, 2014.In pursuance to this Depar tment’s Notification No.H.11018/6/2008-REV/pt, dt.15.7.2013, the Governor of Mizoram is please to constitute Site Allotment Advisory Board (SAAB) withinSerchhip District station areas asN.Vanlaiphai village with immediate effect and valid for 2 years. The composition of the SAAB shall be given as under. 1.Chairman:BDO (C), N.Vanlaiphai. 2.Secretary:Headmaster, Hrangturzo High School. MEMBERS :1.President, Village Council, N.Vanlaiphai. 2.President, Group Congress, N.Vanlaiphai. 3.President, Group MNF, N.Vanlaiphai. 4.President, Group MPC, N.Vanlaiphai. 5.President, Group ZNP, N.Vanlaiphai. 6.President, Joint YMA, N.Vanlaiphai. 7.President, Area MUP, N.Vanlaiphai. 8.Divisional Forest Officer, N.Vanlaiphai. 9.E.E., P&E. 10.Sub Divisional Officer, P.W.D. 11.Sub Divisional Officer, P.H.E. 12.Asst. Settlement Officer, Serchhip District, Serchhip. 13.P.C. Ramhluna, Prominent person. 14.B.C.Lalmuankima, Prominent person. 15.Lalchamliana, Prominent person. FUNCTIONS AND TERMS OF REFERENCE OF THE SAAB1.The Site Allotment Advisory Board will be the Screening Board to offer recommendation only in the matter of application for allotment of land for agricultural and non-agricultural purposes. 2.The Board shall have to judiciously examine the applicant’s originality with reference to sub-section (16) of Section 2 of the Mizoram (Land Revenue) Act, 2013. If the condition in these provisions are not fulfilled by the applicant or applicants the Board shall have to reject outright. 3.The Board shall have its sittingat least twice in a year or as may be required and TA shall be given to the members of the Board if the place of sitting is more than 8 (eight) kilometers from the head- quarters of the member. The Secretary SAAB shall issue Meeting Notice in consultation with the Chairman by giving at least 10 (ten) days in advance to the member of SAAB. 4.All applications in prescribed Form for allotment of land in Village Plan area as referred in Explanation to Sub-rule (1) of Rule 14 and Rule 16 of the Mizoram (Land Revenue) Rules, 2013 read with Section 39 and 40 of the Act for any category or purpose must be submitted to the Settlement Officer or Assistant Settlement Officer if Chairman of SAAB is the Deputy Commissioner of the District. In case, Chairman of SAAB is SDO (C) or BDO or President, Village Council the application for land allotment of any category must be submitted to the concerned Chairman. 5.The Board shall make initial screening of the application with regard to location of the applied site. After a summary screening, the Board shall place the matter for demarcation of land by Surveyor, Revenue Depar tment in the pr esence of the applica nt, the concerned VC a nd neighbouring land holder, if any. Measurement of land should be accurate and NOC shall be obtained from the neighbouring land holder, if existent. Format of NOC is as prescribed by Revenue Department. 6.The demarcation report of Surveyor duly vetted by Assistant Survey Officer shall be scrutinized by the Board carefully. The recommendation of the meeting of Board shall be submitted to the con- cerned District Revenue Officer for further submission to the Government through the Director, Land Revenue & Settlement, Aizawl Mizoram for decision of the Government. 7.In case, there are more than one applicant for one plot or one area SAAB will make recommendation of such names in order of priority. 8.The SAAB shall have to examine whether allotment of land will interfere or infringe upon public safety and security or general public health or public inconvenience or adverse impact on environment or natural beauty of the area or potential obstruction to future infrastructure development work of the Government. It shall also take into account that the allotment of land shall not violate the provisions of the Mizoram (Prevention of Government Land Encroachment) Act, 2001 as amended from time to time. 9.The term of the Board shall be three years. The Government may, however, dissolve at any time or extend as it may deem necessary in the interest of public. R.L. Rinawma, Principal Secretary to the Govt. of Mizoram, Revenu e Dep ar tment. Ex-319/20142 Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

‘Task Force’ consisting of the following members to take follow up actions on the recommendations of the Mizoram Education Reforms Commission and the ‘Group of Experts.

VOL - XLIIIISSUE - 320Date - 02/07/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 2.7.2014 Asadha 11, S.E. 1936, Issue No. 320 NOTIFICATIONNo.B.12012/2/2011-EDN(ERC-TF), the 25th June, 2014.In supersession of this Department’s no- tification N.B.12020/1/2009-EDN dated 6.4.2011 and in the interest of public service, the Governor of Mizoram is pleased to constitute afresh ‘Task Force’ consisting of the following members to take follow up actions on the recommendations of the Mizoram Education Reforms Commission and the ‘Group of Ex- perts’. 1. Secretary, School Education DepartmentChairman 2. Principal, IASE/CTEMember 3. Additional Director, School EducationMember 4. Secretary, Mizoram Scholarship BoardMember 5. Joint Secretary, Higher & Technical Education DepartmentMember 6. Er. K.Zodingliana, Joint Director, Higher & TechnicalMember Education Department 7. Pi Laldawngliani Chawngthu, Joint Director, SCERTMember 8. Deputy S ecretary, FCC (Finance Department)Member 9. Pu Lalchhuanawma Hrahsel, Deputy Adviser, Planning &Member Programme Implementation Department 10. Sarah Lalengzami Pachuau, Sr. Academic Officer, MBSEMember 11. Under Secretary, School Education DepartmentMember Secreta ry R.Lalvena, Secretary to the Govt. of Mizoram, School Education Department.Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Govt. Press, Aizawl. C-50.

The Mizoram Maintenance and Welfare of Parents and Senior Citizens Rules, 2013

VOL - XLIIIISSUE - 406Date - 13/08/2014

The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008Re. 1/- per pageVOL - XLIII Aizawl, Wednesday 13.8.2014 Sravana 22, S.E. 1936, Issue No. 406 NOTIFICATIONNo. B.11014/2/2008-SWD, the 30th July, 2014.In exercise of the powers conferred by Section 32 of the Maintenance and Welfare of Parents and Senior Citizens Act, 2007 (Central Act. (No.56 of 2007), the Governor of Mizoram is pleased to notify The Mizoram Maintenance and Welfare of Parents and Senior Citizens Rules, 2013 with immediate effect. Sd/- LALRINLIANA FANAI, Commr. & Secretary to the Govt. of Mizoram, Social Welfare Department. THE MIZORAM MAINTENANCE AND WELFARE OF PARENTS AND SENIOR CITIZENS RULES, 2013 CHAPTER - IPRELIMINARY 1. Short title and commencement :- (1) These rules may be called the Mizoram Maintenance and Welfare of Parents and Senior Citizens Rules, 2013. (2) They shall come into force from the date of their notification in the official gazette. 2. Definitions- (1) In t hese r ules, unless the context other wis e requir es,- (a)“Act”means the Maintenance and Welfare of Senior Citizens Act, 2007 (56 of 2007); (b)“application”means an application made to a tribuna l under section 5; (c)“blood relations”,in t he context of male and a female inma te, means father-daughter, mother-son, and brother-sister (not cousins); (d)“form”means a for m appended to t hese ru les; (e)“Inmate”, in relation to a n old age home, means a senior citizen duly admitted to reside in s uch a home; (f)“opposite party”means the party against whom an application for maintenance has been filed under section 4; (g)“Presiding Officer”means an officer appointed to preside over a Maintenance Tribunal referred to under sub-section (2 ) of section 7, or an Appellate Tribunal under sub-section (2) of section 15; (h)“Schedule”means a Schedule appended to these ru les; (i)“section”means a section of the Act; (j)“State Government”means the Government of Mizoram. (2) Words and expressions defined in the act but not defined in these rules shall have the meanings respectively assigned to them in the Act. CHAPTER - IIPROCEDURE FOR MAINTENANCE TRIBUNAL AND CONCILIATION OFFICERS. 3 . Panel for appointment as Conciliation Officers.- (1) Every Tribunal shall prepare a panel of persons suitable for appointment as Conciliation Officer under sub-section (6) of section 6 , which shall include the Maintenance Officer s designated under section 18. (2) Persons referred to under sub-rule (i), other than Maintenance Officers designated under section 18, shall be chosen, subject to fulfilling the following conditions, namely:- (a ) he should be associated with an organiza tion which is working for the welfar e of senior citizen and/or weaker sections, or in the area of education, health, poverty-a lleviation, women’s empowerment, social welfare, rural development or related fields, for at least two years with an unblemished record of service; Ex-406/2014- 2 - (b) he should be a senior office-bearer of the organization; and (c ) he should possess good knowledge of law: Provided that a person who is not associated with an organiza tion of the kind mentioned above, may also be included in the panel mentioned in sub-rule (1) subject to fulfilling the following conditions, namely:- (i) He must have a good and unblemished recor d of public service in one or more of the areas mentioned in clause (a); and (ii) He should possess good knowledge of law. (3) The Tribuna l shall publish the pa nel mentioned in sub-r ule (1) for general information at least twice every year, on 1st January a nd 1st July, resp ectively, and every time any change is effected therein. 4 . Procedure for filling an application for maintenance, and its registration.- (1) An application for maintenance under section 4 shall be made in For m ‘A’, in the manner laid down in clauses (a) and (b) of sub-section (1) of section 5. (2) On r eceipt of an application under sub-rule (i), the Presiding Officer s hall cause:- (a) its essential details to be entered in a Register of Maintenance Claim Cases, to be maintained in such form as the S tate Government may direct; and (b) its acknowledgement in For m ‘B’ t o be given, notwithstanding anything contained in rule 5, to the applicant or his authorized r epresent ative in case of hand delivery, and its dispatch by post in other cases, and the acknowledgement shall specify, inter alia, the registration number of the application. (3) Where a Tribunal takes cognizance of a maintenance claim sio motu, the Presiding Officer shall, after ascertaining facts, get Form ‘A’ completed as accurately as possible, through the staff of the Tr ibunal, and shall, as far as possible, get it authenticated by the concerned senior citizen or parent, or any person or orga nization authorized by him shall cause the same to be registered in accorda nce with clause (a) of sub-rule (2) above. 5 . Preliminary Scrutiny of the application (1) On r eceipt of an application under sub-section (i) of section 5, the Tr ibunal shall sa tisfy it self that - (a ) the application is complete; and (b) the opposite party has, pr ima facie, an obligation to maintain the applicant in terms of section 4. (2) In case where the Tribunal finds any lacunae in the application, it may direct the a pplicant to rectify such lacunae within a reasonable time limit as may be specified by it in writing. 6. Notice to the Opposite Party - (1) Once the Tr ibunal is satisfied on the points mentioned in sub-rule (1) of rule 5, it sha ll cause to be issued to each person against whom a n application for maintenance has been filed, a notice in Form ‘C’ directing them to show cause why the application should not be granted, along with a copy of the application and its enclosures, in the following manner:- (a ) by hand delivery (D asti) through the applicant if he so desires or through a process server; or (b) by registered post with acknowledgement due.Ex-406/2014 - 3 - (2) The notice shall r equire the opposite party to appear in person, on the date to be specified in the notice and to show cause in writ ing as to why the application should not be granted and shall also inform that in case he fails to respond to it, the Tribunal shall proceed ex parte. (3) Simultaneous ly with the issue of notice under sub-rules (i) and (2), the applicant (s) shall also be informed of the date mentioned in sub-rule (2), by a notice issued in Form ‘D’. (4) The provisions of Order V of the Code of Civil Procedure, 1908, shall apply, mutatis mutandis, for the pur pose of service of notice under sub-rule (2) and (3) 7.Procedure in case of non-appearance by the Opposite Party– In case, despite service of notice, the opposite party fails-t o show cause in response to a notice, the Tribunal shall proceed ex parte, by taking such evidences of the applicant as he or she may produce or a dduce, a nd making such other inquiry a s it deems fit, and shall pass an order disposing of the application. 8.Procedure in case of admission of claim – In case, on the date fixed in the notice issued under rule 6, the opposite par ty appears and accepts his liability to maint ain the applicant, and the two parties arrive at a mutually agreed settlement, the Tribunal shall pa ss an order accordingly. 9 . Procedure for impleading children or relatives.- (1) An application by the opposite par ty, under the proviso to sub-s ection (5) of section 5, to implead any other child or relative of the applicant shall b e filed on the first date of hearing as specified in the notice issued under sub-rule (2) of rule 6: Provided tha t no su ch application shall be entertained after such first hearing, unless the opposite par ty shows sufficient cause for filing it at a later stage. (2) On r eceipt of an application under sub-rule (i), the Tribunal shall, if it its prima facie satisfied after hearing the parties about r easonableness of such application, issue notice to such other child or relative to show cause why they should not be impleaded as a party, and shall, a fter giving them an opportunit y of being heard, pa ss an order r egar ding their impleadment of otherwise. (3) In case the Tribuna l passes an order of impleadment under sub-rule (2 ), it shall cause a notice to be issued to such impleaded par ty in F orm “C” in accordance with rule 6. 10 . Reference to Conciliation Officer- (1) In case, on the date fixed in the notice issued under rule 6, the opposite party appears and shows cause against the ma intenance claim, the Tr ibunal shall seek the opinion of both the parties as to whether they would like the matter to be referred to a Concilia tion officer and if they express their willingness in this behalf, the Tribunal shall ask them whether they would like the matter to be referred to a person included in t he panel prepar ed under rule 3, or to any other person accepta ble to both parties. (2) If both the parties agree on any person, whether included in the panel under r ule 3 or otherwise, the Tribuna l shall appoint such person as the C oncilia tion Officer in Form ‘E’ requesting the Conciliation Officer to tr y and work out a settlement acceptable to both parties, within a period not exceeding one month fr om the date of receipt of the reference. (3) The reference in Form ‘E’ shall be accompanied with copies of the application and replies of the opposite party ther eto. Ex-406/2014- 4 - 11. Proceedings by Conciliation Officer.- (1) Upon receipt of a r eference under rule 10 , the Concilia tion Officer shall hold meetings with the two parties as may be necessary, and sha ll try to work out a settlement acceptable to both the parties, within a period of one month fr om the date of receipt of the reference. (2) If the Conciliation Officer succeeds in working out a settlement acceptable to both the parties, he shall dra w up a memorandum of settlement in form ‘F’, get it signed by both parties, and forward it, with a report in Form ‘G’ along with all records of the case received from the Tribunal, back to the Tribunal within a month fr om the received of the reference. (3) If the Conciliation Officer is unable to arrive at a settlement within one month of r eceipt of a reference under rule 10, he shall return the papers received from the Tr ibunal along with a report in Form‘ H’ s howing efforts made to bring about a settlement and the points of differ ence between the two parties, which could not be reconciled. 12. Action by the Tribunal in case of settlement before a Conciliation Officer- (1) In case, the tribunal receives a report from the Conciliation Officer under sub-rule (2) of Rule 11, along with a memorandum of settlement, it shall give notice to both the parties to appear before it on a date to be specified in the notice, and confirm the settlement. (2) In case, on the date specified in the notice as a bove, the parties appear before the Tribunal and confirm the settlement arrived at before the Conciliation Officer, the Tribunal shall pass a final order as agreed in such settlement. 13. Action by the Tribunal in other cases - (1) In case:- (i) the applicant (s) a nd the opposite parties do not: agreed for reference of their dispute to a Conciliation Officer as per r ule 10, or (ii) the Concilia tion Officer a ppointed under rule 10 sends a report under s ub-rule (3) of rule 11, conveying inability to work out a settlement accepta ble to both the parties, or (iii) no report is received from a Conciliation Officer within the stipulated time-limit of one month, or (iv) In r esponse to the notice issued under sub-rules (1) of rule 12, on or both the par ties declines or decline to confirm the settlement worked out by the Conciliation Officer, the Tribunal shall give to both the parties an oppor tunity of leading evidence in suppor t of their respective claims, a nd shall, after a summa ry inqu iry as provided in sub-section (1) of section 8, pass such order as it deems fit. (2) An order passed under rule 7, rule 8 or under sub-rule (1) above shall be a speaking one, spelling out the fa cts of the case as ascertained by the Tribunal, and the reasons for the order. (3) While passing an order under sub-rule (1), directing the opposite pa rty to pay maintenance to an a pplicant, the Tribuna l shall take the following into consideration:- (a ) amount needed by the applica nt to meet his ba sic needs, esp ecia lly food, clothing, accommodation and health care; (b) income of the opposit e party; and (c) value of, and act ual and potential income from the p roperty, if any, of the applicant which the opposit e party would inherit and/or in possession of.Ex-406/2014 - 5 - (4) A copy of every order passed, whether final or interim, on an a pplication, shall be given to the applicant(s ) and the opposite par ty or their representa tives in person, or shall be sent to them through a p rocess server or by r egistered post with acknowledgement due. 14.Maximum maintenance allowance:- The Maximum maintenance allowance which a Tribunal may order the opposite party to pay shall, subject to a maximum of rupees ten thousand per month, be fixed in such a manner that it does not exceed the monthly income from all sour ces of the opposite pa rty, divided by the number of person in his family, counting the a pplicants or applicants also among the opposite party’s family members. CHAPTER - IIIPROCEDURE OF APPELLATE TRIBUNAL 15.Form of appeal:- An a ppeal u nder sub-section (1) of section 16 shall be filed before the Appellate Tribunal in Form ‘I’ and shall be accompanied by a copy of t he impugned order of the Maintenance Tribunal. 16.Registration and acknowledgement of appeal – On r eceipt of an appeal. T he Appellate Tr ibunal shall register it in a register to be mainta ined for the purpose in such for m as the State Government may direct, and sha ll, aft er registering such appeal, give an acknowledgement to the appellant, specifying the appeal number and the next date of hear ing, in Form ‘J’. 17.Notice of hearing to the respondents - (1) On r eceipt of an appeal, the Appellate Tribunal shall, after r egistering the case and assigning an appeal number, cause notice to be served upon the respondent under its seal and signature in Form ‘K’. (2) The notice under sub-rule (i) shall be is sued thr ough registered post with acknowledgement due, or through a process server. (3) The provisions of Order V of the Civil Procedur e Code 1908 shall apply, mutatis mutandis, for the purposes of service of notice issued under sub-rule (i). CHAPTER – IV SCHEME FOR MANAGEMENT OF OLD AGE HOME ESTABLISHED UNDER SECTION 19 18 . Scheme for management of old age homes for indigent senior citizens:- (1) Old Age Homes established under section 19 shall be run in accordance with the following norms and standar ds:- ( A) The home shall have physical facilities and shall be run in accordance with the operational norms as la id down in the Schedule. (B) Inma tes of the home shall be selected in accorda nce with the following procedure:- (a ) applications shall be invited at a ppropria te intervals, but at least one each year, from indigent senior citizens, a s defined in section 1 9 of the Act, desirous of living in the home; (b) in case the number of eligible applicants on any occasion is more than the number of places available in a home for admission, selection of inmates will be made in the following manner:- Ex-406/2014- 6 - (i) the more indigent a nd needy will be given preference over the less indigent applicants, (ii) other things being equal, older senior citizens will be given preference over the less old, and (iii) other things being equal, female applica nts will be given preference over male applicants Illiterate and/or very infirm senior citizens may also be admitted without any formal application if the District Magistrate or other competent author ity, designated by him for the purpose, is satisfied that the senior citizen is not in a position to make a formal application, but is badly in need of shelter; (C) While Considering applica tions or cases for admission, no distinction shall be made on the basis of religion or ca ste; (D ) The home shall provide separate lodging for men and women inmates, unless a male and a female inmate are either blood relations or a marr ied couple; (E) Day-to-day a ffairs of the old age home shall be managed by a Management Committee which sha ll be constituted in accordance with orders and guidelines is sued by the State Government from time to time, such that inmates are also suitable represented on the Commit tee. (2) State Government may issued detailed guidelines/orders fr om time to time for admission into and management of old age homes in accor dance with the norms and standards laid down in sub-rule (1) and the Schedule. CHAPTER - VDUTIES & POWERS OF THE DISTRICT MAGISTRATE 19.Duties and powers of the District Magistrate:- (1) The District magistrate shall perform the duties and exercise the powers mentioned in sub- rules (2) a nd (3) s o as to ensure that the provisions of the Act are properly carried out in his district. (2) It shall be the duty of the District Magistrate to- (i) ensu re that life and property of senior citizens of the district are protected and they are able to live with security and dignity; (ii) Maintenance Tribunals and Maintenance Officers of the district with a view to ensuring timely and fair disposal of applications for maintenance, and execution of Tribunals’ orders; (iii) Oversee and monitor the working of old age homes in the distr ict so as the ensure that they conform to the standar ds laid down in these r ules, a nd any other guidelines and orders of the State Government. (iv) ensu re regular and wide publicit y of the provisions of the Act, and Centra l and State Governments’ progra mmes for the welfare of senior citizens; (v) encourage and coordinate with panchayats, municipalities, Nehru Yuwa Kendras, educational institutions and especially their National Service Scheme Units, organizations, specialists, experts, activists, etc. wor king in the district so that their resources and efforts are effectively pooled for the welfare of senior citizens of t he distr ict;Ex-406/2014 - 7 - (vi) ensu re provision of timely assista nce and relief to senior citizens in t he event of natural cala mities and other emergencies; (vii) ensure periodic sensitization of officers of various Departments and Local Bodies concerned with welfare of senior citizens, towards the needs of such citizens, and the duty of the officers towards the latter; (viii) review the progress of investigation and trial of cases relating to senior citizens in the district, except in cities having a Police Commissioner; (ix) ensure that adequate number of prescribed application forms for maintenance are available in offices of common contact for citizens like Panchayats, Post Offices, Block Development Offices, Tahsil offices, Collector ate, Police St ation, etc; (x) promote establishment of dedicated Helplines for senior citizens at District Headquarters. (xi) perform such other fu nctions as the State Government may, by order, a ssign to the District Magistrate in this behalf, from time to time. (3) With a view to performing the dut ies mentioned in sub-r ule (2), the District Magistra te shall be competent to issue such directions, not incons istent with the Act, there rules, and gener al guidelines of the State Government, as may be necessar y, to a ny concerned government of statutory agency or body working in the District, and especially to the following:- (a ) Officers of the State Government in the Police, Healt h and P ublicit y Depar tments, and the Department dealing with welfare of senior citizens; (b) Maintenance Tribunals and conciliation Officers; (c) Panchayats and Municipalities; (d) Educational institutions; and (e) NGOs. CHAPTER - VIPROTECTION OF LIFE AND PROPERTY OF SENIOR CITIZENS. 2 0 . Action plan for the protection of lifeand property ofseniorcitizens. (1) The District Superintendent of Police, a nd in the case of cit ies having a Police Commissioner, such Police Commissioner shall take all necessary steps, subject to such guidelines as the State Government ma y issue from time to time, for the protection of life and property of senior citizens. (2) Without prejudice to the generality of sub-rule (1), (i)each police station shall maintain an up-to-date list of senior citizens living within its jurisdiction, especially those who are living by themselves (i. e. without there being any member in their household who is not a senior citizen). (ii) a represent ative of the police station together, as far as possible, with a socia l worker of volunteer, shall visit such senior citizens at regular intervals of at least one a month, and shall, in addition, visit them, as quickly as possible on receipt of a request of assistance fr om them. (iii) complaints/problems of senior citizens shall be promptly attended to, bythe local Police. (iv) one or more Volunteers’ Committee(s) shall be formed for each P olice Station which shall ensure regular contact between the senior citizens, especially those living by themselves, on the one hand, and t he police and the district administr ation on the other. Ex-406/2014- 8 - (v) the District Superintendent of P olice or, as the case may be, the P olice Commissioner shall cause to be publicized widely in the media a nd through the Police Stations, at regular intervals, the steps being taken for the protection of life and property of senior citizens. (vi) each Police Station shall mainta in a sepa rate register cont aining all importa nt particulars relating to offences committed against senior citizens, in such form as the State Government may, by order, specify. (vii) the register referr ed to in clause (vi) s hall be kept available for public inspection, and ever y officer inspecting a Police Station shall invar iably review the status as r eflected in the register. (viii) the Police Station shall send a monthly report of such crimes to the District Superintendent of P olice by the 10th of every month. (ix) list of Do’s and Don’ts to be followed by senior citizens in the interest of their safety will be widely publicized. (x) antecedents of domestic servants and others working for senior citizens shall be pr omptly verified, on the r equest of such citizens. (xi) community policing for the security of senior citizens will be undertaken in conjunction with citizens living in the neighborhood, Residents’ welfare Associations, Youth Volunteers, Non-Government Or ganisations, etc. (xii) the District Superintendent of Police shall submit to the Director General of Police and to the Distr ict Magistrate, a monthly repor t by the 20th of every month, about the statue of crime against senior citizens during the previous month, including progress of investigation and prosecution of registered offences, and preventive steps taken during the month. (xiii) the Dis tr ict Ma gistr at e sha ll ca use t he rep or t t o be placed befor e the Distr ic t-level Coor dination-cum-M onitoring Committee constituted under rule 22. (xiv) The Director Gener al of Police shall cause the reports submitted under clauses (xii) to be compiled, once a quarter, and shall submit them to the State Government every quar ter as well as every year for, inter alia, being placed before the State council of Senior Citizens constituted under rule 21. CHAPTER - VIISTATE COUNCIL AND DISTRICT COMMITTEES OF SENIOR CITIZENS 2 1 . Stat e Co uncil o f S enio r Citizens (1) The State Government may, by order, esta blish a State council of Senior Citizens to advise the State Government on effective implementation of t he Act a nd to perform such other funct ions in r elation to senior citizens as the Sta te Government may specify. (2) The State Council s hall consist of the following members, namely:- (i) Minister of State Government in charge of welfare of senior citizens; Chairman,Ex officio (ii) Secr etaries of Depa rtments of the State Government dealing with Disabilities, Senior Citizens’ Welfare, Health, Home, Publicity, Pensions, and other subjects of concern to the senior citizens; Members, Ex officioEx-406/2014 - 9 - (iii) Such number of specialists and act ivists in the field of welfare of senior citizens, as the State Gover nment may determine, to be nominated by the State Government; Members (iv) Such number of eminent senior citizens, a s the State Government may determine, but not less in number than the ex officio members in the Council, to be nominated by the State Government; Member s (v) Director incharge of Senior Citizens’ Welfare in the State. Member-Secretary, Ex officio (3) The State Council shall meet at least once in six months. (4) Tenure of the members of the Sta te Council, other than ex officio members, rules of procedure of the Council and other a ncillar y matters shall be such as the State Government may, by or der, s p e c i f y. 22 . District Committee of Senior Citizens. (1) The State Government may, by order, establish a district Commit tee of Senior Citizens for each District to advise in effective and coordinated implementation of the Act at the District level, and to perform such other functions in relation to senior citizens at the district level, as the State Government may specify. (2) The District Commit tee sha ll meet once every quar ter. (3) Composition of the District Commit tee, tenure of members (other than ex officio members), rules of pr ocedure and other ancillary matters shall be such as the State Government may, by order, specify. Ex-406/2014- 10 - SCHEDULE (See Rule 18) NORMS OF PHYSICAL FACILITIES AND OPERATIONAL STANDARDS FOR AN OLD AGE HOME FOR INDIGENT SENIOR CITIZENS ESTABLISHED U/S 19 OF THE ACT I Physical Facilities. 1.Land: The land for the old age home should be adequa te to comply with the floor-Area Ratio (FAR) as prescribed by the relevant urban body/State Government. In the case of semi-urban/rural areas, the State Government shall provide adequate land for setting u p of an old age home of requisite ca pacity such that there is adequate la nd for recreation, ga rdening, further expa nsion, etc. 2.Living Space: The Old Age Home shall, as far as possible, have minimum area per inmate as per the following nor ms:- (i) area of bedroom/dormitory per inmate7.5 sq. metres inmate (ii) living area or carpet area per inmate12 s q. metres i.e. including (i) above plus ancillary areas like kitchen, dining hall, recreation room, medica l room, etc. but excluding verandahs, corridors, etc. 3.Facilities:(1) The old age home shall have the following facilities: (i) residential area compr ising rooms/dor mitor ies separ ately for men and women. (ii) adequate water for drinking and ancillar y purposes; (iii) electricity, fans a nd heating arra ngement for inmate (as necessa ry); (iv) kitchen-cum-store and office; (v) dining hall; (vi) adequate number of toilets and baths including toilets suitable for disabled persons; (vii) recreation facilities, television, newspaper and an adequate collection of books; and (viii) first aid, sick bay, and primary healthcare facilities. (2) The old age home should be barrier-free with provision of ramps and handrails, and where necessary, lifts, etc. II Operational Standards 1.Supply of nutritious and wholesome diet a s per scale to be fixed by the State Government. 2.Adequate clothing and linen for the inmates, including for the winter season. 3.Adequate arr angements for sanitation, hygiene, and watch and wa rd/secur ity. 4.Arra ngements with the nearest Government hospital for emergency medical care, a nd with the nearest Police Station for secur ity requirements.Ex-406/2014 - 11 - FO R M ‘A’ (See Rule 4) AN APPLICATION FOR MAINTENANCE AND WELFARE OF PARENTS AND SENIOR CITIZENS ACT, 2007 BEFORE THE PRESIDING OFFICER, MAINTENANCE CLAIMS TRIBUNAL, ______________, MIZORAM. MCC No………………/20______ IN THE MATTER OF Shri/Smt. ………………………………Petit ioner Vrs Shri/Smt. ………………………………Opposite Pary -AND- IN THE MATTER OF : An application for maintenance u/s 4 of the Maintenance and Welfare of Parents and Senior Citizens Act, 2007. The humble petition/application of the above-named complainant, MOST RESPECTFULLY SHEWETH : 1.That the petitioner is a citizen of India aged about ……….. years belonging to ………. . Community residing at ……..…………………… and as such, he/she is entitled all the rights and privileges enshrined in the Constitution of India and the rules thereunder. 2.That the OP is also a citizen of India belonging to ……………………..………….. community residing at ……………………… and as such thin Hon’ble Tribunal has jurisdiction to try complaint. 3.That the Petitioner is ……………………...……… (Mention their relationship) of the Opposite Party and the Opposite Pa rty who has monthly income of ‘ …….. …… and thus ha s sufficient means and liable to maintain the petitioner has neglected/refused to maintain her/him since ……………………( mention/year) and the petitioner who has no capacity to maintain herself/himself is in need of maintenance from the Opposite Pa rty. 4.That the petitioner demands a sum of Rs…….pm as maintenance money from the OP or agrees to accept whatever amount this Hon’b le Tribunal fixed or deem fit and proper. 5.That this petition is submitted for bonafide ends of justice. 6.That the petitioner has not field any petition for maintenance against the OP elsewhere. In the premises it tis prayed that your Honour may be pleased to admit this petition, issue notice to the OP to show cause as to why the petition should not be allowed a s prayed for And after hearing the parties be pleased to pass an Or der dir ecting the OP t o give maintenance to the petit ioner a sum of Rs………./- pm or as the petitioner a bides to accept whatever amount this Hon’ble Tribunal fixed or deem fit and proper. Signature of petitioner. Ex-406/2014- 12 - VERIFICATION Verified that the statements made in pa ra ………. . are tr ue and correct to the best of my knowledge and belief and I put my signature on this the ………… day of ……….. 20 ……….. Signature of verificant Form B [ (Rule 4(2)(b))] BEFORE THE PRESIDING OFFICER, MAINTENANCE CLAIMS TRIBUNAL, ______________, MIZORAM. MCC No. ……………./20 ____ To, Shri/Smt ……………………………..(Petitioner) S/o/D/o ………………………………. R/o …………………………………… Subject:- Acknowledgement receipt. Sir/Madam, I am directed to inform you that : Maintenance Claim case filed by you against Shri/Smt ……………………… S/o/D/o …………………………. R/o ……………………………… before the Presiding Officer, Maintenance C laims Tribunal, Mizora m Aizawl is duly verified/checked a nd admitted and registered as MCC No. ………… 720 ……….. This is for favour of information. Signa ture and Designa tion of Issuing AuthorityEx-406/2014 - 13 - Form C [(See Rule 6(1))] BEFORE THE PRESIDING OFFICER, MAINTENANCE CLAIMS TRIBUNAL, ______________, MIZORAM. MCC No ………………/20 _______ To, Shri/Smt …………………………..(Opposite party) S/o/D/o ……………………………. R/o ………………………………… Subject:- Show cause notice. Sir.Madam, Whereas above Maintenance claim filed against you Shri/Smt ...…………........................……… S/o ……………………… R/o …………………………….. You are hereby directed to appear in person before this Tribunal on …………………………….. to show cause in writing as to why the petition should not be allowed/gra nted as prayeD for and you ar e hereby infor med tha t if you failed to respond it the petition s ha ll pr oceeded ex pa rte. Copy of cla im petition is also forwarded herewith. Given under my hand and seal of the tribunal on the ……. ..day of ……..(M onth) 2 0 …… Signa ture and seal of the Presiding Officer. Form D [(See Rule 6(3))] BEFORE THE PRESIDING OFFICER, MAINTENANCE CLAIMS TRIBUNAL, ______________, MIZORAM. MCC No …………….../20 _____ To, Shri/Smt …………………………….(Opposite party) S/o/D/o ……………………………… R/o ………………………………….. Subject:- Summons served in MCC No _______/ 20 _________ Sir/Madam, Whereas the maintenance claim case registered under MCC No _____/20 ______ is filed before this Tribunal and WHEREAS your presence is required to adduce evidence in the matter, you are hereby Summoned to appear before this court on _______________________ at 11:00 AM positively. Ordered and given under my hand and Seal of the Tribunal on this ______ day of _________ (month) 2010 Signa ture and seal of the Presiding Officer Ex-406/2014- 14 - Form E [(See Rule 3(1) and 10)] BEFORE THE PRESIDING OFFICER, MAINTENANCE CLAIMS TRIBUNAL, ______________, MIZORAM. In exercise of powers conferred to me by Rule 3(1) read with Rule 10 of the Mizor am Maintenance and Welfare of P arents and Senior Citizens Rules, 2012 read with section 18 of the Act, the following persons are hereby appointed as Concilia tion Officers for Maintenance claims Tribunal, Mizoram, Aizawl with immediate effect for a period of …………………………….. Years or until further orders whichever is earlier. Sl. No.Na me a nd Address 1.………………………………………………………….. 2.………………………………………………………….. 3.………………………………………………………….. Each of the Conciliation Officer is entitled Rs ………………… /- per sitting as sitting a llowance revisable fr om time to time. The Maintenance Claim Case No. ______________________ of__________________ (year) Between the parties viz. _____________ vs. ______________ is hereby referred to the Constitution Officer at Sl. No. _________ for effective conciliation as per the above mentioned Act and the rules. Signature and seal of Presiding Officer Maintenance Claims Tr ibunal, __________________, Mizoram Memo No …………………………… dated the ………………………….. Copy to : all concerned Signature and seal of Presiding Officer Maintenance Claims Tr ibunal, __________________, Mizoram F or m F [(See Rule 11(2))] MEMORANDUM OF SETTLEMENT IN CONNECTION WITH MAINTENANCE CLAIM CASE No. ……../ 20 …. Shri/Smt ………………………… S/o D/o ………………………….. R/o ……………………………… …………………….. Petitioner Vrs Shri/Smt ………………………… S/o D/o ………………………….. R/o ……………………………… ……………………. Opposite party Present : Shri/Smt ………………………….Conciliation Officer Dt: …………………………Ex-406/2014 - 15 - MEMORANDUM OF SETTLEMENT The complaint and the Opposite Par ty are present. The petition and reply to show cause notice are perused. The OP submitted that he has no sufficient means to satisfy the claim amount by the petitioner and also submitted that he is ready to pay Rs …………….. /- per month as maintenance money for the complainant has also agreed the same. On hearing the parties and on perusal of record I a m of the view that the petitioner adjudicated amica bly. Hence, the OP is dir ected to pay Rs. ………. /- per month to the petitioner fr om month of …………….20………….. to meet his/her basic needs such a s food, clothing, accommodation and health care until the petition breathes his last. The OP shall pay the said maintenance money to the petitioner on or before expiry of 15th day of the months and actual P ayment Receipt of the same shall be submitted by the OP to the Tr ibunal on or before expiry of 20th day of the months without fail. The above memorandum of settlement are made in our presence, as agreed by me and the OP without any undue influence force or coercion in the presence of the Conciliation Officer s arid in withness thereof the parties hereunto have put our signature in their presence and they also put their signa ture in our presence on the date, month and year afor ementioned . 1.(Signa ture of the petitioner ) 2.(Signature of the OP) Signa ture of Concilia tion Officer Copy: 1.Petit ioner 2.Opposite party 3.Presiding Officer, Maintenance Claims Tribuna l for favour information. Copy of Order/Memor andum of settlement is enclos ed herewith. Signa ture of Concilia tion Officer Ex-406/2014- 16 - For m G [(See Rule 11(2))] To, The Presiding Officer, Maintenance Claims Tribunal, _______________ MIZORAM Subject:Forwarding Memo of Settlement Ref:MCC ………………../20 …………….(Disposed) Sir, Under rule 11(2) of the R ule, I have the honour to forward herewith memora ndum of settlement made by and duly signed by the par ties in my presence and also duly signed by me in their presence on the date and month mentioned therein for your favour action under Rule 12(1) & (2) of the Rule. Thangking You Yours faithfully Enclo: As a bove ( ) Conciliation Officer Form H [(See Rule 11(3))] To, The Presiding Officer, Maintenance Claims Tribunal, ____________________ MIZORAM Subject:Return of MCC No. ………………../20 ………. Ref:-Your Memo No …………………… dated Sir, Under rule 11 (3) of the Mizoram Maintenance and Welfa re of P arents and Senior Citizens Rules, 2012 Rules I ha ve t he honour to s tate tha t the p arties ha ve fa iled to reach a micable settlement bet ween themselves on the ground among other things that the OP denies liability on the claim a nd the parties also refused to a ccept my proposal as a result of which I am constrained to return the case for fa vour of your disposal under rule 13 of the Rules. Tha ngking You Yours faithfully Enclo: As a bove ( ) Conciliation OfficerEx-406/2014 - 17 - FORM 1 (See Rule 15) BEFORE THE PRESIDING OFFICER MAINTENANCE CLAIMS APPELLATE TRIBUNAL, ___________________, MIZORAM Main Claim Appeal No …………../ 20 ……... (A/oMCCNo ………………/20 ______) IN THE MATTER OF: Shri/Smt…………………………….. S/o/D/o ……………………………. R/o …………………………………. Appellant Vrs Shri/Smt…………………………… S/o/D/o ……………………………. R/o ………………………………… Respondent -AND- IN THE MATTER OF: An appeal under rule 16(1) ofthe Mizoram Maintenance andWelfare of Parents and SeniorCitizens Rules, 2012 to setaside and qua sh the’ impugnedorder dated pa ssed by theId Presiding Officer MaintenanceClaimsTrinunal, MizoramAizawl in Maintenance Claim caseNo..........20 /...... The memorandum of a ppeal of the above named appellant, MOST RESPECTFULLY SHEWETH: 1.That the appelant is a senior citizen who is a lso maintenance claima nt against the respondent herein in connection with Me case No/20 and being aggr ieved by the impugned Order dated pa ssed by the PO, Maintenance Tribunal __________, Mizor am Preferred the insta nt appeal for the ends of justice. Copy of implugned order dated ……............... is a nnexed hereunto and marked as Annexur e 1. 2.That on being aggrieved by the Order dated …...………..passed by the Id l o w e r t r i b u n a l t h e appellant pr efers this appeal under the following inter a lia grounds: GROUNDS: (1) That the Id lower tribuna l has erred in law and in fact in pa ssing t he impugned or der without application of mind (2) That the Id lower tribuna l has entirely failed to appr eciate the grounds adva nced by the appellant and evidence adduced by the appella nt in connection thereto. (3) That the order ………... .. (4) …………………………. Ex-406/2014- 18 - 3.That this a ppeal is prefer red in time and for the bonafide end of justice. In t he premises it is prayed that. Your Honour ma y be pleased to admit this appeal, call for the Record, issue notice to the respondent to show cause as to why the appeal should not be allowed as prayed for. And after hearing the parties be pleased to set aside and quash the impugned order. Pending disposal of t he appeal be pleased to stay the operation of the impu gned order. And for which act of kindness the appellant a s in duty bound shall ever pray. Appellant. Verifies that the averments made in para ……………………of appeal are true and correct and the rest are my humble submission before this Tribunal and in withnesswherof I put my signature on this the……….. 20……… . Verificant Form J [See Rule 16] BEFORE THE PRESIDING OFFICER MAINTENANCE CLAIMS APPELLATE TRIBUNAL, __________________, MIZORAM. Main Claim Appeal No ….………..I 20 …….. (A/oMCCNo.…..….…….I 20 _____) To. Shri/Smt…………………………….(Complainant) S/o/D/o……………………………… R/o …………………………………. Subject:Acknowledgement receipt, Sir/Madam, I am directed to inform you that Maintenance claim Appeal filed by you against Shri/Smt ...................….… S/o/D/o ............................... R/o ............................... before the Presiding (Officer, Maintenance Claims Appellate Tribunal, Mizoram Aizawl is duly verified/checked and admitted and registered as MCA No……….…./20…........ is fixed for hearing This is for your favour information. Signa ture and Designa tion of Issuing AuthorityEx-406/2014 - 19 - Form K [See Rule 17 (1)] BEFORE THE PRESIDING OFFICER, MAINTENANCE CLAIMS APPELLATE TRIBUNAL, _________________, MIZORAM. MCC No ……………. /20 _____ To. Shri/Smt ……………………………(Complainant) S/o/D/o …………………………….. R/o …………………………………. Subject:Show cause notice. Sir/Madam, Whereas above appeal has been filed against you by Shri/ Smt…........................................ S/o ………...................…………R/o………..................………… You are hereby directed to appear in person before this tribunal on………………………… and to submit a reply to show cause as to why the appeal should not be allowed/ granted as pr ayed for and you are hereby informed that if you failed to respond it the appeal shall be proceeded ex pa rte. Copy of Memorandum of appeal is also forwarded herewith. Given under my hand and seal of the tribunal on the …………day of ..... ....... .. (Month) 20…….. Signature and seal of the Presiding Officer Ex-406/2014- 20 -Published and Issued by Controller, Printing & Stationery Department, Government of Mizoram Printed at the Mizoram Government Press, Aizawl. C/50

District Level Expert Committee on Establishment and Regulation of Saw Mills and Other Wood Based Industries

VOL - XLIIIISSUE - 400Date - 05/08/2014

NOTIFICATION No. C. 18011/8/2012- FST/318, the 31st July 2014.In exercise of powers conferred by Rule 5b(2 ) of The Mizora m Forest (Esta blishment and R egulation of S aw Mills and other wood based Industr ies) (Amendment) Rules, 2014, the Governor of Mizor am is pleased to constitute the District Level Ex pert Committee on Establishment and Regulation of Saw Mills and Other Wood Based Industries of the following memb ers with immedia te effect and u ntil fur ther or ders. District Level Committee : A.Aizawl District: 1)Conservator of Forests (Central Cir cle)-Chairman 2)Divisional Forest Officer, Aiza wl Forest Division-Member Secretary 3)District Industries Officer-Member 4)Divisional Forest Officer, Darla wn Forest Division-Member 5)Working Pla n Officer (North)-Member 6)Repr esentative of the Secondary Wood Based-Member Indu stries Association registered in the State B.Champhai District: 1)Conservator of Forests (Central Cir cle)-Chairman 2)Divisional Forest Officer, Champhai Forest Division-Member Secretary 3)District Industries Officer-Member 4)Divisional F orest Officer, Khawzawl Wildlife Division -Member 5)Working Pla n Officer (North)-Member 6)Repr esentative of the Secondary Wood Based-Member Indu stries Association registered in the State C.Serchhip District: 1)Conservator of Forests (Central Cir cle)-Chairman 2)Divisional Forest Officer, Thenza wl Forest Division-Member Secretary 3)District Industries Officer-Member 4)Divisional F orest Officer, N.Vanlaiphai For est Division -Member 5)Working Pla n Officer (North)-Member 6)Repr esentative of the Secondary Wood Based-Member Indu stries Association registered in the StateThe Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008VOL - XLIII Aizawl, Tuesday 5.8.2014 Sravana 14, S.E. 1936, Issue No. 400 D.Kolasib District: 1)Conservator of Forests (Northern Cir cle)-Chairman 2)Divisional Forest Officer, Kolasib Forest Division-Member Secretary 3)District Industries Officer-Member 4)Working Pla n Officer (North)-Member 5)Repr esentative of the Secondary Wood Based-Member Indu stries Association registered in the State E.Mamit District: 1)Conservator of Forests (Northern Cir cle)-Chairman 2)Divisional Forest Officer, Mamit For est Division-Member Secretary 3)District Industries Officer-Member 4)Divisional Forest Officer, Kawrthah Forest Division-Member 5)Working Pla n Officer (North)-Member 6)Repr esentative of the Secondary Wood Based-Member Indu stries Association registered in the State F.Lunglei District: 1)Conservator of Forests (Southern Cir cle)-Chairman 2)Divisional Forest Officer, Lunglei Forest Division-Member Secretary 3)District Industries Officer-Member 4)Divisional Forest Officer, Tlabung Forest Division-Member 5)Working Pla n Officer (South)-Member 6)Repr esentative of the Secondary Wood Based-Member Indu stries Association registered in the State G.Saiha District: 1)Conservator of Forests (Southern Cir cle)-Chairman 2)DCCF, MADC-Member Secretary 3)District Industries Officer-Member 4)Working Pla n Officer (South)-Member 5)Repr esentative of the Secondary Wood Based-Member Indu stries Association registered in the State H.Lawngtlai District: 1)Conservator of Forests (Southern Cir cle)-Chairman 2)Divisional Forest Officer, Lawngtlai Wildlife Division -Member Secretary 3)District Industries Officer-Member 4)DCCF, LADC-Member 5)Working Pla n Officer (South)-Member 6)Repr esentative of the Secondary Wood Based-Member Indu stries Association registered in the StateTerms of Refer ence : The District Level Expert Committee shall consider the a pplication(s) on the basis of availability of sawn material and submit its recommendation or otherwise for grant of N o Objection Certificate. Lalram Thanga, Principal S ecretar y to the Govt. of Mizoram, Envir onment & Forests Department. Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Government Press, Aizawl C-50- 2 - Ex-400/2014

State Level Expert Committee on Establishment and Regulation of Saw Mills and Other Wood Based Industries

VOL - XLIIIISSUE - 399Date - 05/08/2014

NOTIFICATION No. C. 18011/8/2012- FST/316, the 31st July 2014.In exercise of powers conferred by Rule 5a(4) of ‘The Mizoram Forest (Establishment and Regulation of S aw Mills and other wood based Industries) (Amendment) Rules, 2014, the Governor of Mizoram is pleased to constitute the State Level Expert Committee on Establis hment a nd Regulation of Saw Mills and Other Wood Based Industries of the following members with immedia te effect and u ntil fur ther or ders. 1)Principal Chief Conservator of Forests, Mizoram- Chairman 2)Addl. Principal Chief Conservator of Forests, MoEF, Shillong- Member 3)Addl. Principal Chief Conservator of For ests - cum - Nodal- Member Secretary Officer (FC), Mizoram 4)Director, Industries Department, Mizoram- Member 5)Repr esentative from Wood Ba sed Indu stry- Co-opt ed MemberTerms of Refer ence : The State Level Expert Committee will examine the proposal(s) received from District Level Expert Committee as per Rules and convey the recommendation based on the merit of each individual ca se for grant of Saw Mill Licence. Lalram Thanga, Principal S ecretar y to the Govt. of Mizoram, Envir onment & Forests Department, Aizawl, Mizoram. The Mizoram Gazette EXTRA ORDINARY Published by Authority RNI No. 27009/1973 Postal Regn. No. NE-313(MZ) 2006-2008VOL - XLIII Aizawl, Tuesday 5.8.2014 Sravana 14, S.E. 1936, Issue No. 399 Published and Issued by the Controller, Printing & Stationery, Mizoram Printed at the Mizoram Government Press, Aizawl C-50

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